Columbia Auto Body Whitman

4.8 (258reviews)
96%
681 Temple Street,  Whitman,  MA  02382
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Shop AssistantSparkles

In operation 17 years.

Columbia Auto Body is a family owned and operated business serving the community since 2009. Here at Columbia Auto Body we ensure you that your vehicle will receive excellent care from our professionals. It's our duty to make sure that your vehicle comes out of our shop flawless. We have everything at our disposal so your vehicle can leave in better shape than it's arrival. With a fully equipped facility along with our collision, paint and mechanical professional experts, we are ready to handle any job.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (258)

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Excellent service

Customer Service

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Repair Quality

As noted in last question, repairs look good.

Customer Service

The car was repaired and cleaned thoroughly. Paint match was good.

My Experience

General Manager Fernando and staff were wonderful with their customer service! From our first telephone contact to picking up our beautifully restored car it was a pleasure doing business with Columbia Auto Body. Fernando walked us through every detail of our car repair before it began which we found very comforting. Texts updating progress were helpful. Just an overall excellent experience. We would certainly use then again in the future!

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Repair Quality

Top notch service. Every member of the team from manager to front desk was helpful throughout the process of my repair, communication was on point, if needed will definitely work with them again. Thank you

Customer Service

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Repair Quality

Did an awesome job repairing my truck after the accident had a few hiccups along the way but very accommodating to take care of me and put my vehicle back to its original condition

Customer Service

My Experience

100% Satisfied. Thank you

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My Experience

They were great

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I would recommend to people

Repair Quality

It was great

Customer Service

Awesome

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Repair Quality

Looked good as new and was cleaned and detailed

Customer Service

Made the repair for my vehicle so easy and fluid. They stay communicative the whole Time and handled expression of my rental

My Experience

Everyone I spoke with was always responsive and helpful. My Jeep looks and drives great! I’m very happy with the customer service and attention that my car received.

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Customer Service

Excellent service and work on my car!

My Experience

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My Experience

Great Service, Customer focused. I brought my Jeep in about 7 days after I visited the shop for an estimate, and very one remembered me, and my Jeep. Very Impressed...

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Repair Quality

Excellent Customer focus

Customer Service

My Experience

You did a wonderful job. I have no complaints.

Likely to Recommend

Based on the communication and timeliness of repair work - not sure I would recommend. Based on the quality of the work done, I would recommend them.

Repair Quality

Customer Service

The communication around the delay in receiving parts which delayed the actual repairs from 1 week to 2 1/2 weeks could be improved as I had no car for this time period.

My Experience

The service was excellent and my car looked amazing after it had been fixed! This has been my second experience with Columbia and i cannot speak more highly of their work!

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Will definitely be my new go to shop!

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Likely to Recommend

Because of the no calls about the grill inserts and light

Repair Quality

The front end staff was great

Customer Service

They never called to ask about the missing grill insert and where it could be found I had to purchase it myself and the left front headlight has some bulbs that went out when the accident happened other than that the vehicle looked great inside and out I couldn’t shut the inside lights off my grandaughter showed me where the control for that and is now off

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