Columbia Auto Body Whitman

4.8 (258reviews)
96%
681 Temple Street,  Whitman,  MA  02382
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Shop AssistantSparkles

In operation 17 years.

Columbia Auto Body is a family owned and operated business serving the community since 2009. Here at Columbia Auto Body we ensure you that your vehicle will receive excellent care from our professionals. It's our duty to make sure that your vehicle comes out of our shop flawless. We have everything at our disposal so your vehicle can leave in better shape than it's arrival. With a fully equipped facility along with our collision, paint and mechanical professional experts, we are ready to handle any job.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (258)

Likely to Recommend

Repair Quality

5-STAR Accolades for Tony Matthews at Columbia Auto Body, Whitman, MA. Tony did a great job helping me through the daunting process of repairing my Honda Pilot after I was rear-ended in a multiple car crash. I consider myself lucky to have found Tony and his knowledgeable experience on all aspects of car repairs and dealing directly for me with the insurance adjusters to get my car fixed. It made all the difference in the world to me. Too often, I talk to company representatives that do not have direct experience in their services and what should be a pleasant experience becomes a nightmare. Not the case with Tony, he made himself available whenever I called and had the answers to my many questions. It was very important to me to deal with a repair shop that can deal with all minutia between insurance adjusters and parts suppliers and just get it done. Tony set it all up and got it done quickly. I am a very satisfied customer. Thank you, Tony. I will happily refer any friends or family in need of auto-body car repairs to you!!!

Customer Service

My Experience

Fantastic job!!! Thank you so much!!!

Likely to Recommend

Repair Quality

Customer Service

All the work was great and I was kept updated at every step. They even went above to help fix an issue apart from the accident damage. Thank you!!

My Experience

Columbia made the process quick and easy. The car was ready before the projected pick up date and looked brand new. The interior was cleaned to my surprise and it was a relief to get my car back in its original state. Thank you guys!

My Experience

I love this place. Second time I’ve gotten my car fixed by them and I get superb service every time. My only issue was too much cleaner inside and my foot was slipping all over the pedals while I was trying to drive.

My Experience

You went above and beyond with my car. The original repair was perfect. Then you surprised me with cleaning/detailing the inside! And somehow my touchy brakes were fixed! Thank you many times over!

My Experience

Tony did a fantastic job, everyone was polite and very helpful! Will definetely use them again and will ask for To y!

Likely to Recommend

Repair Quality

Tony is the best! Very professional!

Customer Service

The staff were fantastic! Tony was above and beyond phenomenal! My car looked brand new! 10 stars for Tony! You have my future business due to his professionalism !

Likely to Recommend

Repair Quality

I’m extremely happy with detail that was provided for the interior of my car

Customer Service

I would use again

Likely to Recommend

Repair Quality

Awesome Service. I would definitely return and recommend family and friends to them for any auto body repairs.

Customer Service

My Experience

The staff stayed in touch with me often on updates. Jen was very nice and knowledgeable. They were great being the middleman with Enterprise. I was brought out to my car and showed the repairs. My car looks brand new. Also, the best car detailing I’ve ever had. Thank you, Columbia!

Likely to Recommend

Nice people to work with. Great repair job!

Repair Quality

Great job on the car! Looks brand new. Communication was terrific with me, Enterprise and Geico. Thank you, Jen!

Customer Service

The gentleman showed me what was done to my car when I picked it up. I do not remember his name; however, he told me he works with the insurance companies. He told me not to hesitate to call if any concerns.

My Experience

Thank you to all of the staff at Columbia, the experience of having our car repaired could not have gone any better.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am happy with the job and I really loved the detailing. I would like to get my car detailed their actually

My Experience

My car was detailed!!! That was a nice surprise. My car looked brand new like I just got it. Best experience! High quality company. 5 stars for sure.

My Experience

They did a great job. My car looks like nothing ever happened and is like new. Very nice people

My Experience

Job well done. I am very satisfied with work that you guys did on my vehicle. THANK YOU.

Likely to Recommend

Thank you for detailing my car! It is greatly appreciated!

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend this business to family and friends.

Repair Quality

Extremely happy with everything. Staff was excellent, work was way beyond expectations and very satisfied with the quality. Great overall experience.

Customer Service

Great customer service, staff was excellent. Girls at the front desk and Tony were welcoming, professional and made me feel extremely comfortable.

Likely to Recommend

Courteous, professional service, staff responsive to my questions & concerns, great convenience that I could return my rental to Columbia

Repair Quality

Customer Service

Autobody work is perfect. Car was derailed inside and out, wheel covers polished, clean windows, film removed from headlight lens

Likely to Recommend

Repair Quality

Customer Service

From the time I filed my claim with my insurance company to the first call I got from you guys it been nothing but professional!! The staff was kind, friendly and kept me in the loop. I was also pleasantly surprised when I picked up my car to see that the inside was detailed! Superb job all around. Thank you so much Columbia Auto Body!!