Community Collision Center LLC.

My Experience - 0.0/5.0 -

Worse at communication and kept my truck for three weeks over the promised date

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The customer service was excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very forthcoming to answer my questions during the process.

Customer Service - 5.0/5.0 -

They were very professional and honest when it came to costs and what had to be done.

Returned Clean

My Experience - 5.0/5.0 -

Your team made this experience seamless. Victor was great and went above and beyond my expectations. Thanks to all that worked on getting my car back into great shape 👍👍

My Experience - 5.0/5.0 -

Quickly fit us in to make our repairs. Worked with our insurance to get the repairs approved. Sent text messages with updates regularly and delivered my car back to us on time. Will recommend this shop to family and friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My son goes too there they did a great job I can’t thank them enough

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Repairs took a very long time and my airbag system light is now on

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0 -

Great customer service

Repair Quality - 5.0/5.0 -

Vick and his team are amazing and very helpful

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0 -

I had recommended it to someone who needed body shop work like a week or two after my car was in the shop

Repair Quality - 2.5/5.0 -

My car was brought in due to a deer accident. It was brought in June 2 2026. I was given an estimated time frame of pick up for June 19 2026 which I completely understand sometimes stuff gets out of hand and the time frame changes. So I get told it will be 06/23/26 now due to a bracket missing. On 06/24/26 they let me know they got the wrong wire harness. On 06/30/26 I was told they are waiting on a left headlight now. So then I go to pick it up on 07/06/26. When I looked over it once I got home. There was a crack in the bottom bumper right in the center the hood was misaligned not shutting properly and the hood had spots where then paint was chipped. So I took it back after consulting with my insurance. I dropped it off the 20th I got it back July 24th. Once I picked it up I noticed on the driver door and passenger door there was a chip in the paint under the driver door handle and I just left with my car like that because no telling how long it would take to fix that or if they would even fix it but i know for a fact it did not have those chips in the paint when it was taken in. I will say I’m thankful for their loaner car that was a stress reliever. Communication was not the best I would have to call to get updates because I wants being told anything. Then finally they started sending out messages. When I was suppose to drop off my car for the second time. I left a message and no one ever got back to me after being told on multiple occasions I would get a call back. I hated to keep calling and bugging because it felt so annoying but I just wanted updates. It took almost 2 months to fix my vehicle when it could have been fixed once the right way.

Customer Service - 2.5/5.0 -

My car was brought in due to a deer accident. It was brought in June 2 2026. I was given an estimated time frame of pick up for June 19 2026 which I completely understand sometimes stuff gets out of hand and the time frame changes. So I get told it will be 06/23/26 now due to a bracket missing. On 06/24/26 they let me know they got the wrong wire harness. On 06/30/26 I was told they are waiting on a left headlight now. So then I go to pick it up on 07/06/26. When I looked over it once I got home. There was a crack in the bottom bumper right in the center the hood was misaligned not shutting properly and the hood had spots where then paint was chipped. So I took it back after consulting with my insurance. I dropped it off the 20th I got it back July 24th. Once I picked it up I noticed on the driver door and passenger door there was a chip in the paint under the driver door handle and I just left with my car like that because no telling how long it would take to fix that or if they would even fix it but i know for a fact it did not have those chips in the paint when it was taken in. I will say I’m thankful for their loaner car that was a stress reliever. Communication was not the best I would have to call to get updates because I wants being told anything. Then finally they started sending out messages. When I was suppose to drop off my car for the second time. I left a message and no one ever got back to me after being told on multiple occasions I would get a call back. I hated to keep calling and bugging because it felt so annoying but I just wanted updates. It took almost 2 months to fix my vehicle when it could have been fixed once the right way.

My Experience - 5.0/5.0 -

Very good work, looks better than I expected

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work, it turned out better than I expected, car looks great almost like new, and the proprietor was very welcoming

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was told by them not to worry. I should have listened. My time waiting would have been much better. There are so many scalpers out there doing shoddy work you just don't know who to trust. I went to one placebprior and they wanted $20 for an estimate. I gave them twenty cause I felt sorry for them that they had to stoop so low to get another man's money.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Still waiting for the completion of repairs on my truck. The rear view camera is still non functionable. Send me a review once the job is satisfactorily done.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You made the whole experience a very positive one. Thank you.

My Experience - 5.0/5.0 -

That's place to take your car..

My Experience - 5.0/5.0 -

Good job my air is not working. That's all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was 100% satisfied with the work that was done to my vehicle. My car felt brand new when I picked it up! Exceptional work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased with the service and the work performed by Community Collision. I had the privilege of meeting the new owner and I would recommend this body shop to anyone because they know how to make you feel like a VIP and their work is incredible!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0 -

I could deal with most the communication but when the individual was rude over the phone and failed to call me back that was the issue

Repair Quality - 2.5/5.0 -

It’s seems I had to work real hard to get status updates I was patient and allowed time to pass 30th Jun 3 July 6 July 10 July were all given to me and completion dates on those dates including the 13 of July I had to call to find out if the car was done and I was made to feel a inconvenience for them to check as prior dates I wouldn’t receive a call back as promised

Customer Service - 1.5/5.0 -

Lack of communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean