Community Motor CO Inc

4.8 (984reviews)
97%
2531 Falls Ave,  Waterloo,  IA  50701

In operation 36 years.

Community Body Shop is a family owned repair business that is part of the Community Auto Group dealership family. We are a I-Car Gold facility and committed to the highest standards of repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (984)

My Experience

My vehicle looks excellent and it was repaired faster than expected! Everyone was super friendly and it was an all around great experience!

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Returned Clean

My Experience

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There may be varnish in the gas tank from it sitting as there seems to be some hesitation in acceleration at lower gears when the car starts cold. I've been trying to treat it but I will go in and talk with someone there to see if I'm wrong about what's going on. It wasn't doing this prior to my collision.

Customer Service

Taylor was very friendly and approachable everytime I went in to check on things.

Returned Clean

My Experience

So far it’s back to before the accident. Great job. Thank you

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Great job so far. Excellent

Customer Service

Very friendly

Returned Clean

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Repair Quality

It took way to long and didn’t like the fact that my truck was left outside unlocked and the windows down and one day it rained . There were a few times that I would go to the shop to get something out of my truck and nobody came out to see who I was and what I was doing (no one there had ever seen me before). Also a female employee would have an attitude with me every time we talked but flirt with my husband every time they would talk..

Customer Service

My Experience

My Experience

Likely to Recommend

With a warning to have customer share expectations for communication.

Repair Quality

Tighter scheduling and more up front communication would be appreciated. They scheduled when to bring the car in then didn't get it in until the following week. When I was told it was done, I arrived to find a problem with work not finished and a check air in tires light was on. The damage repaired had nothing to do with tires but I would think they would not want to send out an auto that potentially was unsafe. They corrected these two issues the same day. Overall the work completed was as expected. Also had an excellent loaner car.

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The customer service is outstanding from the front desk and where they take your estimate to the people doing the work. Everyone is very knowledgable and friendly

Returned Clean

My Experience

Very fast, professional, high quality service. I dealt with three different employees, and they all treated me with honesty and respect. It reinforced the confidence I have in the work Community Motor Co. does.

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My Experience

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I was very happy

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Great job ty

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My Experience

We will definitely be using them if ever needing a body shop again! They are very friendly and easy to work with!

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Awesome people I will recommend it to all my family and friends 😜

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My Experience

Everyone was totally professional from start to finish. I was informed about progress until the repairs were completed. My van looked like a brand new van I had to look at the license plate to be sure that it was my van.

Likely to Recommend

My van was spotless inside and outside.

Repair Quality

I was completely satisfied with the work done to repair my van. It looked like a new van.

Customer Service

Costumer Service kept me informed about all of the progress that was made on my van. I knew each step along the way and what was coming next.

Returned Clean

My Experience

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Time kept being pushed back

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