Complete Auto Body and Service Center

4.9 (4,080reviews)
97%
2360 Crain Hwy,  Waldorf,  MD  20601

In operation 34 years, 29 years at this location.

We are a locally owned business, working for our community. We have been in business for over 30 years. We work with all insurance companies, customers pay cash and can repair all makes of vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (4,080)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service as always. You guys went above and beyond. Hopefully won’t have to but will definitely use you in the future. Thank you for a job well done with such professionalism

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Customer Service

My Experience

Everyone I interacted with were not only nice but very professional too. The front desk ladies greeted me every time with hello and smiles. That alone goes along way to me. Then Adam who did the intake of my car was very polite and professional. Whoever worked on my car did a great job. And I truly appreciate the fact that you vacuum and washed my car. Tires were sparkling too. I hope I don’t have another accident but if I do I’ll be back.

Likely to Recommend

Repair Quality

Great service. Outstanding customer service. I don’t want to have another accident but if I do I’ll be back.

Customer Service

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Customer Service

Returned Clean

My Experience

The people at complete took a bad situation and made it a painless experience. It went very well.

Likely to Recommend

I wouldn’t go anywhere else. I’ve actually got an appointment for some work to fix my truck as well now too.

Repair Quality

Anthony did a great job keeping me updated and making an unfortunate set of circumstances as pleasant as possible. I had a few extra questions that Todd the general manager was able to help me with and an overall a great experience.

Customer Service

Anthony did a great job keeping me updated and making an unfortunate set of circumstances as pleasant as possible. I had a few extra questions that Todd the general manager was able to help me with and an overall a great experience.

Returned Clean

My Experience

James demonstrated Excellent customer service and he was very detailed about the issues with my truck. I really appreciate that, he made me feel like everything was going to be taken care and it was. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

I can honestly say that my car was returned to me better than I expected. I haven’t felt that excited about the car since I purchased it from the dealer.

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Likely to Recommend

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Customer Service

Staff was friendly, professional and provided me with clear details on what was going to be done.

Returned Clean

Likely to Recommend

Repair Quality

Fantastic experience at Complete Auto Body! The staff was super helpful and the repair work is flawless. My car looks perfect again. Great communication, fair pricing, and quick turnaround. I highly recommend!

Customer Service

Fantastic experience at Complete Auto Body! The staff was super helpful and the repair work is flawless. My car looks perfect again. Great communication, fair pricing, and quick turnaround. I highly recommend!

Returned Clean

My Experience

Everyone was so very nice and very helpful,, from the ladies at the front desk to the gentleman that did the repairs. Thank you all for a job well done.

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Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job! Their manager, Anthony, kept me up to date on the progress so I never had to guess what was happening or how long before they would be finished. So very happy with my entire experience.

Likely to Recommend

I was extremely happy with all aspects of this visit. The work done on the car was great and the customer service was great. I’m very happy and will definitely tell others about yhe great service I received!

Repair Quality

All work was done quickly and professionally. Anthony called me and kept me updated so I wasn’t worried about what was going on.

Customer Service

Anthony called me often. He was polite and answered all my questions. I was never worried about what was happening with my car.

Returned Clean

My Experience

Very polite and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated your thoroughness and communication with me throughout this process. The work you performed on my is outstanding! The staff was very helpful and kind. I will definitely recommend your business to my friends and family.

My Experience

The Complete auto body team is professional, informative, and great at what they do. Great experience overall. Awesome people.

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Customer Service

Likely to Recommend

Repair Quality

Total Auto Body Collision Center performed excellent repairs

Customer Service

Kelly was a blessing. She kept me informed of the progress of all repairs. The gentleman gave me a ride to Enterprise as a courtesy

My Experience

James is always pleasant to work with. This is the 4th vehicle I’ve had to bring to this shop. They always take care of me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a job well done for your patience professionalism and overall great people thank you again

Likely to Recommend

Repair Quality

They were very professional and very kind I would highly recommend them to anyone needing repairs

Customer Service

Returned Clean

My Experience