Consolidated Body Shop

4.9 (128reviews)
97%
4891 Hwy. 127 N.,  Crossville,  TN  38571

In operation 18 years, 12 years at this location.

Our goal is to provide quality repairs in a timely manner by our skilled technicians with over 50 years of combined experience. We are the areas largest independent bodyshop with over 20,000 square feet of building. We offer a lifetime warranty and are happy to assist with all aspects of insurance collision repair. Our goal is to make insurance claims as hassle free as possible. We will deal directly with insurance adjusters, set up rental cars, towing, etc. We handle all of the aspects that customers should not have to deal with during thier claim experience. If you prefer to have your vehicle repaired without the use of an insurance company we will be happy to assist with that as well and to make the process as easy as can be, no matter who is paying for the repairs,. We also offer commercial, fleet, and paint services. No job is too big, or small, for us with our commercial size paint booth!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (128)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for exceptional customer service, professionalism, and going above and beyond expectations. Timeliness is frequently highlighted, with several customers pleasantly surprised by early or on-schedule completions, even when parts delays occurred. A standout bonus appreciated by many customers is the complimentary interior and exterior cleaning of vehicles. Communication through texts and emails is widely appreciated, though a few customers noted they had to initiate contact for status updates, and in isolated cases, repair requests were missed. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Best experience i have ever had at body shop great place to do business.those people are awesome"
"Repairs were done correctly and in a timely manner."
"... friendly and cooperative. Whole process went very well. Repair work looks new again. I would without hesitation recommend Consolidated Body Shop." Read more
"They did an excellent job repairing my car! I was surprised to see that they even vacuumed it ..." Read more
"... the detailing inside, and the van looks brand new! Amazing work, and incredible customer service. The entire team went above and beyond expectations." Read more
"Ready before promised date."
"My bumper came in a little late but thats okay! They still got my car done very fast"
"Before they thought"
"Was really surprised at how quickly the repair took! Quality work and great customer service!"
"They told me it would be done on Monday morning. I made arrangements to pick it up and it still was not ready. I was counting on it finished by Monday ..." Read more

My Experience

Mindy is awesome and always provides great work!

Likely to Recommend

Repair Quality

Awesome customer service .. Mindy is the best and quality of repair is spot on!

Customer Service

Returned Clean

My Experience

Great communication. Informed me of exactly what was needing to be done and when it was projected to be done. Awesome customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was courteous and helpful. Work was done very quickly. Communication was A-1 ☺️

Likely to Recommend

Overall very satisfied with the service and quality of work. I tend to be very picky and I was completely satisfied.

Repair Quality

Repairs were done correctly and in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Crunched the numbers so insurance wouldn’t total it couldn’t tell my wife had a dear run into her car 💯

Customer Service

Returned Clean

My Experience

They did an excellent job repairing my car! I was surprised to see that they even vacuumed it out when I got in it! Would highly recommend consolidated body shop!

My Experience

Done a great job. Good communication. My truck looks like brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Insurance company said they handle all of use them - great I don’t have time to deal with it as a business owner. Schedule drop off and get truck back in a week. We back to work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best experience i have ever had at body shop great place to do business.those people are awesome

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

amazing service

Customer Service

amazing service

Returned Clean

My Experience

Consolidated Body Shop is the best. They will always have my business.

Likely to Recommend

Repair Quality

They are the best!!

Customer Service

Returned Clean

My Experience

I would recommend them to anyone

Likely to Recommend

Repair Quality

Great job! They went above and beyond. My truck was immaculate.

Customer Service

Very helpful during every step of the repair process.

Returned Clean

My Experience

I greatly appreciate the detailing inside, and the van looks brand new! Amazing work, and incredible customer service. The entire team went above and beyond expectations.

Likely to Recommend

already thinking about bringing my truck in.

Repair Quality

Great work

Customer Service

Nice and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good cooperative people. Friendly and they listen. Consolidated Body Shop goes the extra steps to please the customer.

Likely to Recommend

Very comfortable to recommend taking vehicle to Consolidated Body Shop. Would be my first choice.

Repair Quality

Staff very friendly and cooperative. Whole process went very well. Repair work looks new again. I would without hesitation recommend Consolidated Body Shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair appears great and is functioning totally back to normal! Service communications were above and beyond to support us as customers!

Customer Service

Above a 10! Mindy was extremely knowledgeable, communicative, and responsive at all points during the process!

Returned Clean

Likely to Recommend

Repair Quality

Great experience and very professional.

Customer Service

Very professional and great communication

Returned Clean

Likely to Recommend

Repair Quality

Quick turn around. Looks great! Thank you.

Customer Service

Friendly people.

Returned Clean