Continental Toyota
We honor all insurance company estimates, and repair all makes and models. Toyota Certified
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0 -
La recepcionista que habla español atiende de muy mal gusto no es amable ni cordial...lo hace sentir mal a uno
Returned Clean
Likely to Recommend - 3.5/5.0 -
The fixing job was done good, the customer service was good, but it was slight damage and they kept my car for 10 days, when I did drop off on Monday morning in purpose to pick up in the end of the week, got a call on Thursday 1 pm that they took a car to clean, but got a car back next Wednesday and was dusty all over, was waiting when they were cleaning (60 % was cleaned) then couldn’t open my trunk with the key, they had to change it too. How is that possible that I was waiting for the car 5 more days, paying for rental car from my packet and it was not clean, it was charged a lot from my insurance and should be clean professionally
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind and courteous.
Customer Service - 5.0/5.0 -
Very good with explaining and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
They had my car for 3 weeks, but only spent 15 hours working on it. I understand they have other vehicles to work on but that's ridiculous. I was told my car was going to be ready on 1/22, I got an update that it was done with painting and waiting to be reassembled on Friday 1/23. I asked then why it was delayed, my car should have been done already. She said the new estimate would be that the car will be done on 1/28, I get a call 1/27 letting me know my car is done with painting and will be heading to reassembly, I told her Someone already called me and said that to me on Friday, what's going on with my car. She said they didn't have the parts, I asked her why they weren't already ordered, the whole reason I dropped the car off was because I had to pay the $500 for them to order the parts and only went in when they said the parts were in. The due date comes and gos and no one calls me so I call them and let them know my phone gives me notifications from my car because I have the mazda app, I had gotten only 4 or 5 notifications from my cars app which makes me think they were just holding my car to milk my insurance for money. I would have liked clearer communication, this whole process seemed fishy. I appreciate the guarantee. The front desk was super nice. We'll see how the repairs hold up. I just got my car back. Also when I sleet in for the estimate the guy and I walked out to my car he looked at it for not even 1 min and didn't take any photos wrote some stuff down and took me back inside. I've never had an estimate done before so I didn't know it was supposed to be a different process.
Customer Service - 4.5/5.0 -
Needs better or organized communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent but only with Angie. I don’t know the name of the other young lady with the glasses but she was not pleasant and I preferred to deal with Angie. I appreciated the seem less interaction with the Toyota Team. I liked the text communication that Angie was able to initiate. It made getting the information quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality of work
Repair Quality - 5.0/5.0 -
I am a former Toyota employee and understand the importance of these reviews. Only thing that needs improvement is following up after the job completion. I let the shop know about missed black out emblem and scheduled time to come in to fix it. Also to schedule a recall appointment next door with service once task was completed. When I arrived neither of the appointments where made. Disappointing
Customer Service - 4.0/5.0 -
See previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great repair job, and in such a short amount of time!
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As always my advisor is professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not repaired properly. There is a slight difference in the back door.
Repair Quality - 3.0/5.0 -
Not repaired properly. There is a slight difference in the back door.
Customer Service - 1.5/5.0 -
Not repaired properly. There is a slight difference in the back door.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job when I bring my vehicles in for service
Customer Service - 5.0/5.0 -
Tom, Josh, Angie, and Wendy were great. They were always polite, and professional and kept me in the loop with my vehicle. my vehicle looks as good as new