Cook & Sons Autobody Inc
199 Herget St,
Pekin,
IL
61554
USA
In operation 31 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles look brand new upon return. The shop receives strong praise for its professional, friendly, and courteous staff who treat customers with kindness and respect. Communication is highlighted as a key strength, with many customers appreciating regular text and message updates throughout the repair process. Timeliness is also well-regarded, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor areas for improvement, including cleanliness of vehicles upon return and occasional parts-related delays, but these were generally noted as understandable given the nature of repairs. Overall, customers overwhelmingly recommend the shop and express willingness to return for future repairs.
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Service Quality
"... kind. Helpful. Courteous. Accommodating. The best! The work was done promptly and perfectly. I give them my Xcellent rating."
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"Couldn't ask for better service. Very friendly and efficient. My vehicle was completed on the estimated date with ..."
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"Absolutely amazing service and job! My car looks like the day i bought it! 100% satisfied with my experience!"
"My truck looks like new again, I'm so excited"
"They are always willing to work with you and back up their work until you are satisfied."
"They did a great job it was very easy they were done sooner than expected."
"... in contact with was very nice and knowledgeable. Truck was ready exactly when they said it would be with the exception of weather issues. Very satisfied ..."
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"... are very friendly and informative. I'm especially pleased that the repairs were done in less than 48 hours!"
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"... I always recommend them to my family and friends. Thanks for the quick turn around after all the parts came in. Wonderful family business!! Thanks again 😊"
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"Finished a day early."
"The shop sent me messages everyday to inform me of how the repairs were going"
"Definitely recommend. Liked how you kept me informed by text. All was very friendly and answered any questions I had."
"Communication was great They kept me updated on the progress of my repair. Everyone was friendly. My car looks ..."
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"... friendly and provide wonderful customer service. They provide excellent communication about the process of the repair, and the work completed looks great."
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"Staff was very friendly, I was informed throughout the process with updates. Vehicle looked great when it was finished. Excellent ..."
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Jason
(Nissan owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dede
(Toyota owner)
reviewed 10/18/26
My Experience - 5.0/5.0 -
Very professional and explained how work done
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Marsha
(Ford owner)
reviewed 10/18/26
My Experience - 5.0/5.0 -
Cook Autobody has done repairs on my vehicles a few times. Service has consistently been fast and well done. Employees are friendly and helpful.
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Sarah
(Subaru owner)
reviewed 10/15/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Ford owner)
reviewed 10/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kay
(Honda owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Great help on getting insurance claim and rental car worked out. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Debra
(Toyota owner)
reviewed 10/6/26
My Experience - 5.0/5.0 -
Great color match!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ron
(Chevrolet owner)
reviewed 9/30/26
My Experience - 5.0/5.0 -
Cook and Sons are a very professional and efficient business. I have never seen a business so personable and completely inhaled with the customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional, efficient, and friendly. The best organized and helpful.
Customer Service - 5.0/5.0
Returned Clean
Gregory
(Ford owner)
reviewed 9/25/26
My Experience - 5.0/5.0 -
Work was done on time and looked grear
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Bradley
(Chevrolet owner)
reviewed 9/19/26
My Experience - 5.0/5.0 -
I have used them twice now recently and been very happy with the results. Everything was done as promised. Very professional and follow thru on the vendors part.
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Steve
(Hyundai owner)
reviewed 9/16/26
My Experience - 5.0/5.0 -
Very fast,friendly and efficient
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Bradley
(Chevrolet owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lori
(RAM owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
They did a great job it was very easy they were done sooner than expected.
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Martin
(Dodge owner)
reviewed 8/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Barbara
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great !
Customer Service - 5.0/5.0
Returned Clean
Jody
(Ford owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 4.5/5.0 -
Very happy
Returned Clean
Susan
(Ford owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Phillip
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Performed as promised
Customer Service - 5.0/5.0
Returned Clean
David
(Toyota owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Monica
(Chevrolet owner)
reviewed 8/14/26