Cory Patten's Auto & Truck Works, Ltd.

5.0 (658reviews)
100%
PO BOX 1007 Newport Nh 03773,  Croydon,  NH  03773

Cory Patten's Auto & Truck Works and the Patten family have been a family owned business serving the community for over 50 years. With a full service shop from towing of the vehicle to the complete repairs we are here for our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (658)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional service quality, with repairs frequently described as flawless, outstanding, and better than before the accident. The team is widely recognized for their professionalism, friendliness, and knowledgeable approach. Many customers highlight the unexpected bonus of thorough interior detailing upon vehicle return, often describing their cars as looking brand new. Communication throughout the repair process is frequently commended, with helpful email and phone updates keeping customers well-informed. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned wanting more proactive status updates during repairs, and one noted loose bolts upon pickup, reflecting areas customers feel could be refined.
Select to learn more
"Very professional and they took great care and pride in fixing the damage on my truck, as well as cleaning the inside ..." Read more
"Couldn't ask for a better experience. Staff was wonderful to work with."
"Perfect service. Perfect Repairs. Perfectly clean. Pattens is simple PERFECT"
"... out and the facility seems to be state of the art. I felt like I was receiving first class service." Read more
"... with. The work performed was second to none and they delivered the vehicle back to us in about a third of the time they estimated. I would highly recommend Patton's ..." Read more
"In the end, I believe they had it done at least a week early."
"It was ready a little bit early which was much better for my schedule"
"Ready 2 days early!"
"It was delayed, but I was kept informed as to why it was delayed."
"Many email updates that are very helpful"
"... scruff on the bumper. My truck never looked so good! They communicated throughout the process. Excellent" Read more
"They could have been more communicative especially with update of repair estimate."
"Excellent communication"
"Great communication, on time, and extremely proffesional"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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I am not sure I would even investigate another company to handle a vehicle repair.

Repair Quality

Looks better than brand new!

Customer Service

Above expectations! What great service from your whole team with our repair needs.

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Only place to go

Repair Quality

Looks like new outstanding

Customer Service

John and Scott kept me updated and were very nice

Likely to Recommend

Always do

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole experience was a joy. The team from the front desk, car rental and body shop did a great job. Friendly and professional group.

Customer Service

Returned Clean

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The experience was as good as anyone could expect under the circumstances.

Repair Quality

It looks good from what I can see right now. I am actually on crutches for another 3 weeks, so I can't get a look at the details or get down to ground level, but what I see so far looks very good.

Customer Service

Repair was done ahead of schedule. Front desk folks were helpful and just the right level of fun in a situation that was obviously not something we planned.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Well done and thorough

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

great service.

Customer Service

honest !

Returned Clean

Likely to Recommend

Unfortunately this is my third time there. And I would highly recommend this to anybody I know that has had auto body damage

Repair Quality

Customer Service

John is wonderful kind and friendly. He's very informative and it was very appreciated

Returned Clean

Likely to Recommend

Repair Quality

Looks good but I’m not a mechanic

Customer Service

Work looks good and was finished as expected

Likely to Recommend

Repair Quality

Excellent work was done, very serious,

Customer Service

Lots of care was taken about the car. We were asked if we had questions, ask them.

Likely to Recommend

I certainly would.

Repair Quality

Excellent work! Zero complaints.

Customer Service

Your customer service is definitely top notch. John is wonderful. His personality really helps the mood the flow of things. Scott is very friendly and personable too.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Thank you to the team at Patten's who did a great job repairing the collision damage on our car, and for making the rental car process so easy.

Likely to Recommend

Repair Quality

The courtesy shown to me throughout This repair to my 2025 Subaru Forester was perfect. Thank you!

Customer Service

I have two retired friends who prior to their retirements had run automotive body shops, and their reviews were very favorable.

Returned Clean

Likely to Recommend

Repair Quality

Truck looks brand new

Customer Service

Perfect service. Perfect Repairs. Perfectly clean. Pattens is simple PERFECT’

Likely to Recommend

Repair Quality

Awesome work and great customer service

Customer Service