Cory Patten's Auto & Truck Works, Ltd.

5.0 (661reviews)
100%
PO BOX 1007 Newport Nh 03773,  Croydon,  NH  03773

Cory Patten's Auto & Truck Works and the Patten family have been a family owned business serving the community for over 50 years. With a full service shop from towing of the vehicle to the complete repairs we are here for our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (661)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional service quality, with repairs frequently described as outstanding, flawless, and better than pre-accident condition. The team receives high marks for friendly, knowledgeable, and professional front desk interactions. Communication throughout the repair process is widely appreciated, with helpful email and phone updates keeping customers informed. Timeliness is a recurring highlight, as vehicles are often completed ahead of schedule. Customers are also pleasantly surprised by complimentary interior detailing upon pickup. A few customers noted areas for improvement, including occasional lapses in proactive status updates, minor issues with loose or missing hardware post-repair, and isolated scheduling communication gaps. Overall, the overwhelming majority of customers express strong satisfaction and willingly recommend the shop to friends and family.
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"The service, the outcome and the pricing were outstanding!"
"These folks did exceptional work. Not only did they repair the damage from my accident, but he detailed my truck ..." Read more
"Perfect service. Perfect Repairs. Perfectly clean. Pattens is simple PERFECT"
"... out and the facility seems to be state of the art. I felt like I was receiving first class service." Read more
"Couldn't ask for a better experience. Staff was wonderful to work with."
"... with. The work performed was second to none and they delivered the vehicle back to us in about a third of the time they estimated. I would highly recommend Patton's ..." Read more
"Earlier than expected. In our case, that was very welcome news. We were due to take a trip for a family reunion ..." Read more
"In the end, I believe they had it done at least a week early."
"We knew it would take some time and the team was speedy with getting our vehicle back to us in time."
"It was ready a little bit early which was much better for my schedule"

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Returned Clean

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Great service. Excellent work!

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Returned Clean

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I am not sure I would even investigate another company to handle a vehicle repair.

Repair Quality

Looks better than brand new!

Customer Service

Above expectations! What great service from your whole team with our repair needs.

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Only place to go

Repair Quality

Looks like new outstanding

Customer Service

John and Scott kept me updated and were very nice

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Always do

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Great service

Customer Service

Returned Clean

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Repair Quality

The whole experience was a joy. The team from the front desk, car rental and body shop did a great job. Friendly and professional group.

Customer Service

Returned Clean

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The experience was as good as anyone could expect under the circumstances.

Repair Quality

It looks good from what I can see right now. I am actually on crutches for another 3 weeks, so I can't get a look at the details or get down to ground level, but what I see so far looks very good.

Customer Service

Repair was done ahead of schedule. Front desk folks were helpful and just the right level of fun in a situation that was obviously not something we planned.

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Repair Quality

Looks great

Customer Service

Well done and thorough

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Returned Clean

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Returned Clean

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great service.

Customer Service

honest !

Returned Clean

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Unfortunately this is my third time there. And I would highly recommend this to anybody I know that has had auto body damage

Repair Quality

Customer Service

John is wonderful kind and friendly. He's very informative and it was very appreciated

Returned Clean

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Repair Quality

Looks good but I’m not a mechanic

Customer Service

Work looks good and was finished as expected

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Repair Quality

Excellent work was done, very serious,

Customer Service

Lots of care was taken about the car. We were asked if we had questions, ask them.

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I certainly would.

Repair Quality

Excellent work! Zero complaints.

Customer Service

Your customer service is definitely top notch. John is wonderful. His personality really helps the mood the flow of things. Scott is very friendly and personable too.

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Customer Service

Thank you to the team at Patten's who did a great job repairing the collision damage on our car, and for making the rental car process so easy.