Corzav's Collision & Glass Midtown

4.8 (3,761reviews)
96%
1356 Chattahoochee Ave NW,  Atlanta,  GA  30318

In operation 8 years.

"Precision Repairs and Quality Service is our Passion!"

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,761)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to work with. Great communication. Car looks great

Likely to Recommend

Repair Quality

Great communication. Car looks great.

Customer Service

Likely to Recommend

Already recommended 2 hopefully future customers.

Repair Quality

I appreciate everything they were able to do for my car and the communication. My car looks more brand new than when I first purchased it.

Customer Service

All the employees from Midtown location were very nice and friendly. Now McDonough location there was one female representative when I was picking up my car that seemed as if she didn’t have the best attitude because I arrived 15-20 mins later than the closing time. When communication was already not the best through out the day.

My Experience

Likely to Recommend

I took a bunch of cards so I can do just that.

Repair Quality

Customer Service

Excellent customer service provided.

Returned Clean

My Experience

Great service!! My experience was so pleasant and the quality of service was amazing my car looks great!!!

My Experience

No service and communication was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and very professional and friendly staff. Very thorough communication and keep you informed along the way. Very happy and would highly recommend.

Customer Service

Great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service and service.

Customer Service

My Experience

Very professional and Tyler was a great help

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

See previous comments

Repair Quality

Overall the end result of the repair itself was extremely quality. The way my car was returned to me shinier and cleaner than before as well as the quality of the repairs was fantastic. However I was not completely satisfied because the time for repairs took longer than expected (which was not within Corzav’s control due to damaged parts) but the primary issue I had with this overall was the severe lack of communication about the progress of my vehicle. The CSR that I spoke to was not properly educated on the status of my vehicle and the overall systems regarding insurance coverage and payments. This unfortunately caused many issues for myself as well as insurance. Additionally, they continued to call the wrong number with updates after I had corrected them multiple times as well as putting the correct number on the papers with my signature. With proper communication and education among all team members this experience would have been a 10. I hope this feedback can help Corzav improve its training and communication systems currently in place.

Customer Service

Overall the end result of the repair itself was extremely quality. The way my car was returned to me shinier and cleaner than before as well as the quality of the repairs was fantastic. However I was not completely satisfied because the time for repairs took longer than expected (which was not within Corzav’s control due to damaged parts) but the primary issue I had with this overall was the severe lack of communication about the progress of my vehicle. The CSR that I spoke to was not properly educated on the status of my vehicle and the overall systems regarding insurance coverage and payments. This unfortunately caused many issues for myself as well as insurance. Additionally, they continued to call the wrong number with updates after I had corrected them multiple times as well as putting the correct number on the papers with my signature. With proper communication and education among all team members this experience would have been a 10. I hope this feedback can help Corzav improve its training and communication systems currently in place.

My Experience

Customer service was amazing, everyone was so nice and informative.

My Experience

The customer was great and eveyone was very professional. This repairs were completed in a timely manner. My car repairs looks amazing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job, quick job. Great experience!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great shop. Johnny was great.

Customer Service

Johnny responds fast

My Experience

Professional services great customer service and my car is running like new! Best experience in Atlanta

Likely to Recommend

Repair Quality

Very professional staff and repair makes my car look like a brand new car

Customer Service

Excellent customer service. Friendly and professional

Returned Clean