Courtesy Chevrolet Buick GMC Cadillac

4.6 (377reviews)
95%
1500 South Service Rd. East,  Ruston,  LA  71270

11 years at this location.

Courtesy is a customer oriented repair facility. We strive to make the repair process easier on the customer. The manager of the shop has been in the auto repair industry for over 25 years. We repair damages to all makes and models. Come on down and see us here at Courtesy where we always put the customer first.

Services
  • Insurance Company Assistance
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (377)

Likely to Recommend

Already have

Repair Quality

Awesome service very professional and personable people

Customer Service

Detail oriented and very helpful made me feel comfortable and explained all procedures

Returned Clean

My Experience

There is still a current issue that is occurring with my vehicle that need repairing.

Likely to Recommend

They are the only place I would ever go

Repair Quality

Courtesy is the best place to buy and to get your car serviced-thank-,you for all you do!

Customer Service

Kevin and Todd in the collision center are the best-they make sure the job is done right-i felt like got a new car again thanks to them!

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Would recommend to anyone.

Repair Quality

Y’all did a really good job!!! Thank you!!!

Customer Service

Really nice people!!

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Repair Quality

New trunk lid fits perfect and paint matches rest of car.

Customer Service

Staff were very friendly and helpful

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Customer Service

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Repair Quality

Here is my problem. They did the repairs in a timely fashion but replaced the fog light bulb with a halogen bulb when all the other lights (head lights and passenger fog light) are LED bulbs. Why would they do that when 1. It obviously does not match, and 2. It makes the driver's side vision field look hazy at night, which is not good for me when driving at night. Also the head light on the driver's side reflects lower than the passenger side, which makes the coverage illuminated look shorter on the driver side. It's a noticeable difference. The body work itself is fine looks like a new car on the driver side and it runs fine only the lighting is the problem. When I called The body Shop I was told that they can only replace parts according to the factory specs. Well if LED lights were what came on the car when we bought it in 2012 then that's what should have been replaced. Now I'm having trouble finding a bulb to replace the halogen fog lamp light with. And I've gotten little to no help in doing so from the body shop although they did offer to put it in if I found one.

Customer Service

When I called The body Shop to ask about the lights and why the one bulb was halogen, she was a little snide to me and made it sound as if I didn't know what I was talking about. So when I took it to the body shop and she saw with her own eyes that they were different then she told me that it was a State Farm issue. I was told to buy a bulb and that she would see if one of her guys could replace it for me. I ordered the replacement bulbs and returned to the shop. I was told at that point that the bulbs I bought were the wrong kind, one of the men gave me the halogen bulb and told me to buy a bulb that looked just like that only the LED version. I have yet to find that bulb in the LED version.

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Repair Quality

My car was repaired quickly and looked great. Mike and his team did a great job.

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Repair Quality

Thanku for all you have done for my truck to help me get back.on 5he road.i apprecite all what you done you guys did a fanstatic job

Customer Service

She was very nice

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They get the job done

Repair Quality

They did an awesome job

Customer Service

They did an awesome job

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Repair Quality

Their work was top notch

Customer Service

The ladies in the office and the shop manager was more than helpful. I was upset due to the damage but this office really was great in leading me through the process.

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Customer Service

Love dealing with everyone that works their

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Repair Quality

Service was good. But it took longer than expected.

Customer Service

The agents were very professional and helpful.

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