Courtesy Chevrolet Buick GMC Cadillac

4.6 (375reviews)
95%
1500 South Service Rd. East,  Ruston,  LA  71270

11 years at this location.

Courtesy is a customer oriented repair facility. We strive to make the repair process easier on the customer. The manager of the shop has been in the auto repair industry for over 25 years. We repair damages to all makes and models. Come on down and see us here at Courtesy where we always put the customer first.

Services
  • Insurance Company Assistance
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (375)

My Experience

I’m very pleased with the repair work done by the Courtesy team. The repair was completed in the time given. The team kept me informed of the progress daily. I am happy that I chose Courtesy Chevrolet.

Likely to Recommend

Repair Quality

Will be taking business elsewhere. They don’t pay attention to details.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Courtesy always does an excellent job! I know that I got the best service possible and can trust that everything was repaired properly. They are always friendly and helpful! My Trailblazer looks like new!

Likely to Recommend

I have been recommending Courtesy for years.

Repair Quality

Excellent quality work.

Customer Service

Everyone was friendly and courteous.

Returned Clean

My Experience

Likely to Recommend

They were not the only place I contacted to repair my car. But I was impressed how I was treated when I came in the office and talked to them.

Repair Quality

My car looks great. They kept me informed on how the repair was coming along and when I could expect it to be completed. But they were finished way ahead of schedule. Also when I first came in they were so nice and explained to me what to expect. I would do business with this company anytime.

Customer Service

They kept me informed on the progress of the repairs and also they finished days ahead of schedule. When I came to pick up my car they were ready. There was no waiting. I saw my car and I was very impressed.

Returned Clean

Likely to Recommend

Repair Quality

So far paint seems perfectly matched

Customer Service

Returned Clean

Likely to Recommend

Already recommended to daughter her experience not as good as mine

Repair Quality

Kept me informed of progress of repairs and were always polite

Customer Service

Very satisfied with service and people very polite

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have the paperwork where u all was to do my front of my car also and you all didn’t and the back part u all charged the same as with front part on there but didn’t fix it. I will not give up on this cause I really think this wrong specially when I paid my $500 dollar and can’t file no insurance again but this should have been done with this insurance claim. Call me at my job tomorrow please for I can talk to you all about this issue *** *** ****

My Experience

Truck looks great. They were even concerned enough to calm and ask about a couple of items on the truck that were not apart of the accident. Wanted to see if I would like that repaired while it was there.

Likely to Recommend

You have repaired my vehicle twice and the work was done right and looked great

Repair Quality

Truck looks great. People in office were very friendly and helpful.

Customer Service

Friendly courteous and informative

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very pleased with the repairs

Customer Service

Very nice and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great timely job.

Returned Clean

My Experience

You guys are amazing! You all kept me up to date on the status. Even when I got my car back and found a minor problem, you guys fixed it right on the spot. Thank you!

My Experience

1. Please correct my name: Christiane Drieling 2. Everyone at Courtesy is super nice and helpful. Communication is easy. Very happy with my experiences at Courtesy.

My Experience

My vehicle sat at another shop for over three months. Courtesy got the repaired done in less than two weeks. Unbelievable service. Friendly. Totally satisfied.

Likely to Recommend

The service technicians kept me informed of what was going on during the entire process.

Repair Quality

Car sat at Shreveport collision shop for 3 months. Moved it to Courtesy in Ruston. Challenging repair. But they tackled it as if it was no big deal.

Customer Service

Returned Clean

My Experience