Cox Auto Body Centers
At Cox, the quality of workmanship and materials used are not compromised. OEM Certified Facility for Chevy and Mazda. Our office staff and technicians are all Platinum Certified through industry training programs. This training doesn't simply meet the industry standard but exceeds. We have invested deeply into the tools and training required to repair todays complex designed vehicles. We take pride in restoring your vehicle back to its pre-loss condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates. Everyone I dealt with was very professional. Thank you. Shavon Daving
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The glass is a different tint
Customer Service - 1.5/5.0 -
I could not get any answers on my vehicle when I called.
Returned Clean
My Experience - 5.0/5.0 -
Timely...efficient... Professional... Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed in which the appointment I had went smoothly. Your team is very organized and professional and would recommend Cox Chevy repair to anybody. Thank you for the excellent service you provide to the public. George Leyva
My Experience - 5.0/5.0 -
Took a little longer than expected, but Shawn always gave us updates on parts ordered. Shawn was the epitome of courtesy, even walking us to our car & shaking hands. Important to us who come from the UK. Thank you Cox job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There were paint blisters. Much better after touch up but a few still shows. would be 10 otherwise.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very likely . Everyone is professional, helpful, polite and responsive.
Repair Quality - 3.0/5.0 -
Still some minor things to be completed
Customer Service - 4.5/5.0 -
Except my completion date kept changing
Returned Clean
My Experience - 0.0/5.0 -
It took around 4-5 weeks for my car to be completely fixed. I understand that this body shop is incredibly huge, busy, and takes on a lot of cars at once but the staff did not help me with this wait whatsoever. I was in contact with Stephanie Pierce, who was helpful until the last week or so where she was never available when I called nor would she reply to my messages. I live in West Palm Beach and was in an accident in Sarasota, so my car was sent to a random body shop in Sarasota (I did not choose this body shop). The secretaries eventually became pretty rude to me and gave me an attitude when I would call in asking about my car, because the staff KEPT telling me "it will be ready maybe either tomorrow or the next day" for TWO weeks. I was told it would have been ready by last Friday (the 13th) and even drove up to Sarasota with a few friends and arrived to rudeness from the secretaries and an unfinished car. Honestly, my only issue is with the customer service. This was probably the most frustrating company I have ever dealt with in my life. The only people who actually showed me kindness was a man who was from West Palm Beach (I didn't think to ask for his name) and David the assistant manager, but only after I had my mother speak to him on the phone. I also did NOT receive the texting service until a day or two before my car was finished. The secretaries NEVER put in my correct phone number either, so every time I called and one of the higher ups confirmed a phone number with me it was completely wrong regardless of how many times I had corrected them before. Also during the 3 and a half drive home from Bradenton to West Palm Beach, as soon as I got onto i-75, my tire pressure light came on on the dashboard. I feel as though the company hardly bothered. Otherwise, car looks great and as if there was no damage to the back whatsoever. The mechanics are the only ones who seem to know how to do their job. I would never bring my car here by choice though, even if I lived in Bradenton or near there due to the very poor customer service.
Likely to Recommend - 4.5/5.0 -
I think you did a great job and took your time and did it right Thanks
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with your attention to detail, the car looked great! Thank you all. My only issue is the confusing text updates regarding my car being ready but was not, maybe add a "will call when ready"? Just a thought, thanks again for your hard work.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
poor communication with me regarding repais. failure to notify me for two weeks regarding issues they knew of by the end of the second day. poor communication between staff and managers and failure to even have the main manager call me back after expressing dissatisfaction with other manager; these are some of the problems i experienced and do not plan on returning or refering anyone there unless communication improves between staff and cusromers
Customer Service - 1.0/5.0 -
see prior comments