Craft Collision Center - Roanoke
In operation 38 years, 11 years at this location.
At Craft Collision Center, customer satisfaction and a quality finished product have been our highest priorities since 1989. By combining outstanding customer service with over 40 years of expertise in the automotive industry, our goal is simply to bring your vehicle to its pre-accident condition in a timely manner with as little disruption to you as possible. Whether you need a major collision repair or just a simple ding removed. We offer complete auto body repair for all makes and models of vehicles. State-of-the-art frame straightening equipment and computerized frame measuring system, which allows us to restore your car to its pre-accident specifications. Computerized paint mixing and matching so repair areas will look just like the undamaged parts of your car. Computerized paint booths, providing a controlled painting environment with baked-on paint finish.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very communicative and professional. Their work was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Teyha was excellent at communicating the updates! I also appreciate that she and others were able to stay until just after 5 o’clock on Friday so that I could pick it up before the weekend.
My Experience - 5.0/5.0 -
Muy buena atencion al cliente ,y un trabajo Exelente, muy amable todo el personal gracias por su servicio.
My Experience - 5.0/5.0 -
The team worked quickly to ensure a thorough and high quality repair of my jeep after I unexpectedly hit a deer last week. Everyone on the staff was kind, and had great communication. My car looked brand new after picking it up and I felt completely taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Not only did they repair my car, they cleaned it. A deer shattered my side window and windshield and I tried to vacuum most of the glass out but doing this little gesture shows so much character.
Likely to Recommend - 5.0/5.0 -
This shop really beat my expectations. I would recommend them to anyone.
Repair Quality - 5.0/5.0 -
The repair was done beautifully. You cannot tell any damage was ever done.
Customer Service - 5.0/5.0 -
They constantly kept me informed of any changes and very friendly.
My Experience - 5.0/5.0 -
Great service, fast explained everything they were doing and texted updates the entire way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with keeping up to date with one the repairs look great and was done in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great atmosphere. Extremely happy with the repair of my vehicle.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
I didn’t like the alignment with my door
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend Craft Collision
Repair Quality - 5.0/5.0 -
Craft Collision did an amazing job on my son’s car repair. Highly recommend their work.
Customer Service - 5.0/5.0 -
Craft Collision kept me informed throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
The team at Craft are so friendly and knowledgeable, from the estimator to the office staff. I love that I was kept updated as the repairs moved along and that the work was completed, actually, before the original estimated time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will be recommending you to friends and family.
Repair Quality - 5.0/5.0 -
The customer service provided was outstanding! I really appreciate the quick turnaround getting our car repaired. We were updated daily on the progress either through text message or a phone call. Thank you again for the great service!
Customer Service - 5.0/5.0 -
Hands down the best customer service from this team!
Returned Clean
Likely to Recommend - 5.0/5.0 -
You deserve all the business ill definitely tell people about craft
Repair Quality - 5.0/5.0 -
Looks really good pleased with the paint also
Customer Service - 5.0/5.0 -
The txt messages keeping me up to date with the car was excellent all the people that had to deal with me were all top notch and professional
Returned Clean
My Experience - 5.0/5.0 -
Jeremy was absolutely amazing. He stayed in touch and kept me updated thru the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeremy Bennett was fantastic!!! Kept me posted during the whole process and went above and beyond to make sure my car was taken care of