Craftsman Collision USA
In operation 12 years.
At Craftsman Collision USA, we have been trusted for our auto body repairs for 40 years. And we back our repairs with a lifetime guarantee. We stand out for being helpful, honest, and straightforward in how we do business with our valued customers from Long Beach and the surrounding areas. Whether an insurance claim or if you're paying for your own fender bender, we'll present you with repair options in a clear manner and we keep you informed at every step of your repair. Call us today to request an estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great work! thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was totally professional and kept me informed throughout the whole process. I’m very satisfied the way Craftsman Collision handled my repairs
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was great. Very patient and informant. This is my second time coming back and I would definitely come back.
Customer Service - 5.0/5.0 -
Carlos and the rest of the staff were amazing. Would highly recommend this shop to anyone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very satisfied from beginning to end. We really appreciated the daily updates on the car repair process. The work looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience at Craftsman Collision. My car was ready before the expected date. My car looks brand new and amazing! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My second time back and still very impressed with the workmanship
Repair Quality - 5.0/5.0 -
Amazing job by the team. Car delivered on time, perfect condition, very clear estimate and communication. They worked seamlessly with the insurance company.
Customer Service - 5.0/5.0 -
Great work from the front desk to get everything together and even helped me return my rental back to enterprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am a repeat customer. I totally love the service and the employees are great, professional and pleasant. They keep you up to abreast on the progress. Thank you Craftman Collision for always being the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all great ! I will forever go when I need to go love love the work you all do !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Would recommend , but technician should work more careful and be more meticulous because people who pay Out of Pocket care more for their vehicle than just a common insurance job
Repair Quality - 3.5/5.0 -
I have a 17 Black WRX STI took it in only for a paint job and No body work. - for the roof , roof antenna , rear bumper w sideskirts , driver bottom sideskirt and Hood Scoop only. Paid Out of Pocket ( no insurance) edges are very rough 1) hood scoop has residue from paint on edges . Could be unpainted unsanded primer 2) rear bumper has residue on edges that was not sanded properly. Could be primer 3 ) rear bumper sideskirt not painted on edges. 4 ) rear bumper has marks from buffing. 5 ) painted hood ( did not want hood painted only the scoop). Edges are rough and doesn’t seem sanded enough 6) hood scoop has primer residue and a Divet or a big mark on driver side from not painting properly Did not need hood painted Overall they did a good job , but not Out of Pocket I’m Satisfied. Angie is great and kept me informed of when my vehicle was done and was able to get my vehicle on a Saturday prior to the holidays . Carlos the estimate guy , didn’t hear from the guy after the estimate and was supposed to tell me NOT to Wax my car after certain days after receiving it but never got a call. I would bring my vehicle back there , but I would give them Exact Instructions if you’re paying Out of Pocket and the insurance is not paying for the painting.
Customer Service - 3.5/5.0 -
Satisfied on the paint but execution could have been more professional , my car was done fast
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Fast and looks great
Customer Service - 5.0/5.0 -
Excellent