Crash Champions #0023 North Dallas
In operation 19 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I completely appreciated the updates. They was very helpful. The process was very smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service skills was very interactive with keeping me informed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Norm kept in touch with me throughout the whole process. He even answered all of my questions considering I've never been through anything like this before. I would love to suggest him for someone else as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I was very satisfied with the time it took to get the car back.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
It took quite awhile to get my estimate back
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great service and consistent updates on my vehicle. The person helping me with my vehicle was very professional and helpful. I will highly recommend this to everyone.
Likely to Recommend - 5.0/5.0 -
I could not be happier with my experience with Crash Champions. They were exceptional
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything is great! Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Work was good. Parts were not.
Repair Quality - 3.0/5.0 -
Looks fine. Part does not fit on car exactly.
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I picked my car up there were 50-100 new scratches on the car hood. Crash Collision is refusing to fix and take responsibility. The intake photos do not show the scratches - they are all over the hood.
Customer Service - 0.5/5.0 -
There are 50-11 clear, mechanical scratches on my car that were not there when I dropped the car off. Crash Collision is refusing to take accountability and fix.
My Experience - 5.0/5.0 -
Norman kept me informed every step of the repair. It was much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Daniel and staff were amazing. Efficient. Responsive. Extremely professional. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service by Daniel.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and craftsmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me updated on the progress. Completed before promised. Very professional Repairs looked excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’d give 5+ stars! The whole experience was seamless and they kept me up-to-date every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job with communication through text during the entire repair process & my car was very presentable once I picked it back up.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I found some broken glass underneath my passenger seat that wasn’t vacuumed out all the way but other than that, everything else was fine
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
did quick and great job. Everyone was very nice and even gave me a ride home at drop off.