Crash Champions #0036 N Mt Juliet

4.6 (3,983reviews)
92%
220 Industrial Drive,  Mount Juliet,  TN  37122

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,983)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Jeep looks amazing

Customer Service

Lack Of communication of my bumper being back ordered. I had to call to find out

Likely to Recommend

Couldn’t ask for a better experience

Repair Quality

Car looks grwat

Customer Service

They were fast, friendly and great communicators. I would recommend them to ANYONE

Returned Clean

Likely to Recommend

Repair Quality

Had my car for a month and a half and then when I got it it sounded horrible squeaking and squealing. Had to drive 1.5 hour back for them to fix it and come to find out it was a simple fix. The person that drove my car out to me the first obviously heard the squealing and didn’t do anything and I had to wait a couple hours before I picked it up because the manager was doing a “walk around” and no one caught this simple mistake? Courtney and Brittany were very nice and helpful but no one else there knows what they are doing.

Customer Service

Courtney and Brittany were very nice

Likely to Recommend

Will definitely recommend this body shop.

Repair Quality

The hatch functions properly along with pristine appearance not noticing any damages.

Customer Service

Billy was exceptionally informative keeping me abreast of status throughout the repairs. Much to my surprise, my vehicle was ready a week early with a 2-day start delay.

Returned Clean

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Repair Quality

Customer Service

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Professional environment

Repair Quality

Staff are friendly and kind. Communication throughout the repair was top notch.

Customer Service

My Experience

They under promised and over delivered. Most businesses do the opposite and cause unnecessary grief. Thank you!

Likely to Recommend

Definitely

Repair Quality

Under promised and over delivered

Customer Service

Thank you

My Experience

2nd time using you guys and both times A+ service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good communication on the progress of the repair.

Likely to Recommend

Repair Quality

Vehicle was super cleaned and detailed. I am very satisfied with their results this time. Before, I didn’t have a properly clean vehicle so kudos to your staff and mechanics and service advisors for doing a excellent job I will surely bring back my sprinter 2500 Van back for future body shop repairs thank you for the excellent service that you have provided

Customer Service

Brittany and Courtney are excellent service and office workers

Likely to Recommend

Repair Quality

Brian Hancock was my estimator and i was very pleased. He communicated with me through every step of the process and the job was completed in a timely manner. Would definitely recommend.

Customer Service

Brian Hancock was my estimator and i was very pleased. He communicated with me through every step of the process and the job was completed in a timely manner. Would definitely recommend.

Returned Clean

My Experience

Very satisfied

My Experience

They did a great job on my jeep and 100% satisfaction with the customer service

Likely to Recommend

Repair Quality

Customer Service

Great service and excellent repair

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Repair Quality

Brian was awesome and communicated very well.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I had the best experience with Crash Champions

Customer Service

My Experience

Repairs look great! finished in a timely manner! Great communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service