Crash Champions #0040 Mallory Station
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All was great … would be nice if the car was cleaned after repair …..
Customer Service - 4.5/5.0 -
Haven’t driven it exact drive it home , all seems to be ok …. Would have been nice if they had washed the wheels and car as that was the first place it took it and then straight home …… tires looked horrible….. be over all good will advise you later Thanks
My Experience - 5.0/5.0 -
10 out of 10 experience thanks guys God bless you and appreciate all the hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks guys for the work on my car it looks great God bless you and have a good memorial weekend!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Thanks
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and outstanding communication throughout the process!
My Experience - 5.0/5.0 -
Communication and updates on the car repair status were outstanding. The car looks great after the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciated the kindness, professionalism, and communication throughout the process. Pricing was fair and honest. Work was expeditious and we were thrilled with the results of the repair. Rodney was an absolute pleasure to work with and kept me in the loop every step of the way. We are happy to have found our local go to for future automotive needs!
Likely to Recommend - 5.0/5.0 -
We already have!
Repair Quality - 5.0/5.0 -
Work was perfect and like new!
Customer Service - 5.0/5.0 -
Rodney was so helpful, communicative, and professional. So happy we were able to work with him.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was super easy. Missy was so helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 2017 CRV rust above the windshield was repaired in the time promised and the fit and finish looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ease of pick up/drop off with rental car, early completion of job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Rodney was fantastic to work with. Unfortunately, the quality of the work itself was very disappointing. Upon closer inspection, it was clear that the interior was neither properly protected during the repair process nor thoroughly cleaned afterward. I will now need to replace the wheel that was supposedly repaired. The finish is uneven, with dull spots and overspray throughout. Honestly, a simple touch-up I could have done myself would have produced a better result. This was by far the poorest wheel refurbishment I’ve encountered, and the wheel actually looks worse now than it did with the original nick. Additionally, the door blending was not done properly. In direct sunlight, there is a noticeable transition between the new paint and the existing paint.
Customer Service - 5.0/5.0 -
Rodney did a great job across the board with friendly service and regular updates
My Experience - 5.0/5.0 -
Great communication Personable Professional and a very fine outcome for our auto
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for getting my car fixed in less than 2 weeks. I truly appreciate it!!! I also really appreciate how you guarantee your work for life. It's been awesome dealing with you, and I would recommend you to anyone!!
Customer Service - 5.0/5.0 -
Everyone I talked to with very helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to say Thank you to Missy for taking my calls and answering all my questions. Always pleasant and very helpful. And a special thank you to Rodney my Service Advisor making sure my vehicle was well taken care of. Rodney kept me informed of how my vehicle was moving through the repair process. I am so very appreciative of the awesome supportive coustomer service shown by everyone I came in contact with. Praying that I will never need this type of service again but if I do I know who to contact. I would definitely recommend Crash Champions to my friends!!! Thank you all for great personal service, Shirley Smith
Likely to Recommend - 5.0/5.0 -
Rodney my Service Person was friendly, great attitude and kept me update with phone calls and/or text messages.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful in answering questions and keeping me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have never had better customer service and care than I’ve had with Stephanie at Crash Champions. She was extremely helpful and knowledgeable.
Likely to Recommend - 5.0/5.0 -
Because of Stephanie would recommend your shop.
Repair Quality - 5.0/5.0 -
Stephanie is the BEST!!! She was knowledgeable and friendly! Best service ever!
Customer Service - 5.0/5.0 -
Again Stephanie took great care of me and helped me every step of the way!