Crash Champions #0048 N Rancho
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You kept me posted on everything that was going on .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Tacoma looks brand new. The whole truck was spotless inside and out. I’m very impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Loved the daily updates
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated along the way and was super helpful in answering my questions. Desirea (I think was my advisor) she made picking up super convenient and made sure the vehicle was ready in a timeframe that worked for me.
My Experience - 5.0/5.0 -
Thank you for the great service.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Honestly, I could have sent it back due to my bumper being the same old bumper I originally had. The reason why I brought it in to get it fixed was because the right side of my rear bumper was scratched and the taillight got broken. They told me my car received a new bumper but it’s the same bumper I originally had and they just sanded it down and repainted it. The reason I can tell it’s my old bumper is because there’s a hole in it. It’s my same old bumper. My bill came up to $2,291.93 and that was a bit too much just for a taillight and a rear bumper scratch and paint. I’m glad it was fixed but I’m not happy that they lied about replacing my bumper and charged me an arm over it. My insurance didn’t cover me at all due to my deductible being too high so this was out of pocket and I just felt like I got ripped off over an accident that didn’t even involve me. My car was parked in a designated area and was a hit and run. Unfortunately it was up to me to get my repairs done so I did. Didn’t expect it to be over $2k though. I do have pictures to prove it’s my old bumper as well. Overall I’m glad my car is fixed just not happy with the price and the lie I got. :(
Customer Service - 5.0/5.0 -
Customer Service was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks really good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
the in person customer service was great.. but the updates where horrible.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
After they fixed my car I had to come twice to the shop, first time door gaskets were not installed correctly, second time the door they fixed was not locking or the driver door not opening. I had to leave work, loosing my money going back because I’m not getting pay for going back to fix something was supposed to be fixed from the beginning. I’m scared there are more unrepair or broken parts here and what if the warranty is over ? Will have to deal with it my self with my own money? Not happy at all
Customer Service - 5.0/5.0 -
Customer service is great but not the job they did
Likely to Recommend - 5.0/5.0 -
CRASH CHAMPIONS CRT Have an excellent, very, very, very good service.
Repair Quality - 5.0/5.0 -
CRASH CHAMPIONS CRT Have an excellent, very, very, very good service.
Customer Service - 5.0/5.0 -
CRASH CHAMPIONS,CRT have an excellent, very, very, very good service.
My Experience - 0.0/5.0 -
N puedo subir o bajar el cinturón de seguridad para acomodarlo a mi estatura en el asiento, el empaque de la puerta de atrás está dañado
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was a loose wire up under the steering column that wasn’t repaired and it went to my fax speakers. Everything else was OK except for that wire that they just took in there and they didn’t check to see what it went to.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
There is still a lose wire under the steering column which connects to the rear speakers that was not connected
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly Recommend
Repair Quality - 5.0/5.0 -
Highly recommend. The entire staff are amazing and kind.
Customer Service - 5.0/5.0 -
Wonderful staff. Very helpful and great communication and attention to detail.