Crash Champions #0065 Willowbrook

4.9 (4,111reviews)
98%
9960 FM 1960 West,  Houston,  TX  77070

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (4,111)

Likely to Recommend

But prepare them for a price increase

Repair Quality

It was 40% more than the Estimate, Over $3000 just to put a Bumper and a grill on a Tacoma truck

Customer Service

The Guys need to be more friendly

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Customer Service

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Muy buen servicio, excelente trato de las personas muy amables, muchas gracias mi camioneta quedó excelente les doy un 100

Customer Service

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Repair Quality

Customer Service

My Experience

Crash Champions Willowbrook took care of my Nissan Rogue kindly and very quickly. They repaired my car within 3 days and communicated updates through text and phone calls. My car was returned smoothly and they cleaned her up amazingly! The crash spot on my car was completely repaired and spotless. I now know where to go if in need of a crash repair. Amazing team and very respectful! Thank you so so much!!

Likely to Recommend

If I find myself in need of a car repair, I will be coming back to this location.

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and updates via website.

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Repair Quality

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My Experience

Great service and trusted work

Likely to Recommend

Most trusted place I’ve been to so far.

Repair Quality

Great work

Customer Service

Great customer service and I’m impressed with the quality of repair that was done.

My Experience

Likely to Recommend

They did a superb job with my car. I would recommend everyone there

Repair Quality

They went above and beyond to take care of my car.

Customer Service

Above and beyond

My Experience

The body work is amazing they went above and beyond in making it look beautiful. Thank yall so much! I really appreciate that aspect Only 2 issues is after the crash I was having my brake light turn on the dash when I would go on the freeway that wasn’t happening prior to the crash and I did mention this but it popped up again. It does make me worry about my family while driving. Also the previous times I’ve come to crash champions they did a great job with deep cleaning the car afterward but this time they just deodorized and there’s still an awful smell left in the car.

My Experience

The representative was very professional and courteous and kept me informed about the progress of my vehicle. Hopefully, I won't need them anytime soon but if I need to use them I will. I recommend them if you need them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Geo was very helpful and mindful.

Returned Clean

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Customer Service

Likely to Recommend

I’m actually awaiting parts for my sisters car, she was so impressed with the work, she’ll be a new customer when her parts arrive

Repair Quality

Professional services at its finest!!!

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Excellent experience from start to finish. The repair was done in a timely manner, and the paint job was absolutely top-notch. The team was transparent throughout the entire process and made me feel welcome every time I stepped into the shop. Professional, warm, and stress-free—highly recommend.

Customer Service

My Experience

Crash champions was a great experience. The texts are nice to let me know the progress reports and customer service and work is top notch

Likely to Recommend

Repair Quality

Customer Service