Crash Champions #0076 Ingram
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Was greatly satisified, I know others will be too.
Repair Quality - 5.0/5.0 -
Excellent job and keeping me informed of my car.
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really good service...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
delivering my truck was really helpfull
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
When I inspected the paint on my front bumper I noticed dirt underneath the paint and cracks already forming in areas. One rep told me everything is warrentied and to bring it in next week. But when I got a follow up call from the agent was dealing with my claims the whole time he stated that "it's as good as it's going to get" and that he personally is happy with the results... I would just like to say that I am not new to painting cars. I know that there is no excuse for there being cracks or air bubbles from excessive coats that were applied to soon. Whoever painted it was just in a rush and didn't let the paint dry before putting on another coat. And also for some reason someone disconnected my subs in my trunk and did not put the bunjy cord that was holding it in place back. So as I was driving my subs slammed into the back of my amp and I dont know if they will still work. I paid 1000 for my car to be in good shape and I trusted your company to do that. I hope when I get it repainted I don't have the same experience as last time.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service King did an excellent job repairing my car. Before they even began the work, they assured me that I wouldn't be able to tell that my car was dented. To my surprise, they fulfilled their promise.
Customer Service - 5.0/5.0 -
Excellent. I was given updates when they said they would. I didn't have to call even once.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Workmanship yes. But for Customer Service NO. First Service King called me to make the appt. And when I called back to change the time. I was told I was "pushy" for making it on his vacation day, USAA Rep. Like I knew he was on vacation. So I changed it from Christmas week to New Year's Week. And then my appt was not even schedule on the correct day. He put me down for Monday, When I made the appt for Tue afternoon.
Repair Quality - 4.5/5.0 -
slightly off color, but that could be due of the bumper's material???
Customer Service - 1.5/5.0 -
I was not happy, being told I was "pushy". My appt was not correct. And argued with me over the phone about facts that were not told to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service King repaired my vehicle promptly and completely to my satisfaction. They went the extra mile to take care of my car and work with my schedule. The representative Andres was very professional and really took great care of me.