Crash Champions #0131 Naperville
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Always recommend Crash Champions
Repair Quality - 5.0/5.0 -
As always very pleased with your attention to details and service.
Customer Service - 5.0/5.0 -
I can only say your team is A+
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was great from the beginning to the end. When I picked up my truck it was brought to me so that we can inspect the car together to make sure I was satisfied which I was and they also gave my truck a car wash so it was shining when I arrived! You all keep in contact with me with details and the progress as the time went on. It was completed way before the completion date.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your service was outstanding and impeccable. Thank you for your excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at crash champions are very professional and careful in everything they do—highly recommended.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Excellent service, specifically from Franz Front desk could be more customer friendly
My Experience - 5.0/5.0 -
The service and repairs were excellent and the communication was timely and efficient
Likely to Recommend - 5.0/5.0 -
I’ve already told all my friends in the area about crash
Repair Quality - 5.0/5.0 -
Outstanding aervice
Customer Service - 5.0/5.0 -
Extremely professional and very communicative
Likely to Recommend - 5.0/5.0 -
Always recommend
Repair Quality - 5.0/5.0 -
Excellent service Thank you very much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It is very good service I will refer
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
High quality work, vehicle looks the same as new. Quick turnaround, courteous and helpful staff. Will highly recommend to anyone in need of car repair
My Experience - 5.0/5.0 -
Alex and the team provided an exceptional experience. The repair was done as quoted, on time and my vehicle was returned in a clean state. Everyone was very professional. I will recommend your company to all my neighbors.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
In fact, I told the insurance company that I feel we were taking advantage of
Repair Quality - 1.0/5.0 -
When the car was picked up, it was missing the air caps wheels that were supposed to be new or refurbished looked warn two days after I picked it up the front grill popped out had to get it resecured pretty amount of time you had the car. It should’ve been in perfect condition.
Customer Service - 1.0/5.0 -
If I didn’t know your automotive business, the way I do I would say the lack of good information instead of excuses on what is going on might to face some people, but I saw through it the lack of communication the quality of work I believe was substandard. I would never recommend this company to anyone, and in fact will post.
My Experience - 5.0/5.0 -
This is the third time we've sent my family's cars in for repairs, and I am very satisfied. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Katlen was extremely helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to commend Pablo for his flawless job repairing and painting my vehicle, and for convincing me to try Crash Champions. Kaden's honesty and excellent communication throughout the process were particularly impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, all hail damaged repaired as if it never happened.
Customer Service - 5.0/5.0 -
Maybe some periodic updates on completion timeline