Crash Champions #0143 Orlando West

4.8 (3,917reviews)
96%
3901 N. John Young Parkway,  Orlando,  FL  32804

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,917)

Likely to Recommend

Anytime.

Repair Quality

I apologize—I received excellent service from the individual, but the repair of my reverse sensor remains pending. I had expected to have it done independently and be reimbursed by the insurance company, but that did not happen.

Customer Service

I apologize—I received excellent service from the individual, but the repair of my reverse sensor remains pending. I had expected to have it done independently and be reimbursed by the insurance company, but that did not happen.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication is key for me, and they were phenomenal at communicating what needed to be done. They’ll walk you through the process professionally and with patience and I got my car asset quickly and fixed and given back to me before the given due date for completion. I’d definitely recommend them for the work and a big thank you to the lady at the front desk! She hella friendly and welcoming. I wish I remembered her name for her to receive direct credit but yeah I’d recommend this shop to anyone for damage repair.

Likely to Recommend

Repair Quality

Great service, great communication, such a good experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Celene was very professional, and she kept me updated every day on the progress of my car

Returned Clean

Likely to Recommend

only recommending Crash Champions after this experience

Repair Quality

So far so good 10/10 zero complaints :) Thanks a lot!

Customer Service

Terry was amazing! We showed up as soon as they opened and he was ready to roll. Super nice and charismatic and really took the time to explain the whole process, even remembered us when we came to pick it up :) Keep rockin' Terry!

Returned Clean

Likely to Recommend

Repair Quality

Looks like the crash never happened

Customer Service

Terry is great! Felt like I was talking to a friend.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you all for the great service. It was such a positive experience after so many bad days. My car is amazing and the team did such a good job!

Likely to Recommend

Repair Quality

Excellent work and service. Everyone was so kind and accommodating.

Customer Service

Returned Clean

Likely to Recommend

My husband and I were just discussing how if another accident happens again we’d absolutely return and tell our friends to as well

Repair Quality

The repair was done quickly and accurately. The staff was accommodating, friendly, and knowledgeable. I felt very well taken care of

Customer Service

Terry was specifically amazing! He was kind, quick, and accurate! Huge fan!

Returned Clean

My Experience

Thanks Crash champion Good job

Likely to Recommend

Repair Quality

Excellent quality

Customer Service

Very welcoming and friendly.

Returned Clean

My Experience

Terry and the technicians that worked on my vehicle did an excellent job. Not only in the repairs but keeping me updated in every step of the process. Thanks guy's you did an excellent job!

Likely to Recommend

Repair Quality

Terry and the technicians did a great job

Customer Service

Returned Clean

Likely to Recommend

Everything is expensive nowadays. It was a pleasure to find people that are honest and fair.

Repair Quality

Crash Champions did an almost perfect job matching the tri coat color of my 2002 Cadillac ElDorado. I'ts impossible to recreate a 24 year old cured Florida baked paint color. It's astonishing how close they came. The re-do of the pin striping is spot on. Bravo.

Customer Service

Very friendly staff with digital information informing me of my repair progress. Impressive. Desiree Bourdeaux was in charge of the estimate and repair communication. An outstanding effort on her part. A heartfelt thank you goes out to all involved.

My Experience

Desiree was very sweet and made sure I stayed informed and assured. She is an exceptional employee and I’m glad I had her to communicate throughout this experience.

Likely to Recommend

Repair Quality

I had a really good experience here. Desiree took care of everything and made sure I was informed every step of the way. She was professional, easy to talk to, and made the whole process go smoothly. I’d definitely come back if needed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super friendly and professional service

Likely to Recommend

Already did

Repair Quality

Fast, friendly, and professional

Customer Service

Terry was kind and considerate.

Returned Clean

Likely to Recommend

High quality people that cares about their job

Repair Quality

They work fast to get you your vehicle back and they do a great job on it they even wash mine at the end made it look like new

Customer Service

Very tentative and making sure everything is right for you and get your materials quickly

Likely to Recommend

Repair Quality

Customer Service