Crash Champions #0186 Darby Creek
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brittany and the whole team were awesome thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication was outstanding from drop-off to pick up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and they did what they said they would
Customer Service - 5.0/5.0 -
All good
Returned Clean
My Experience - 5.0/5.0 -
Great communication, and Brittany was amazing to work with! The quality of work was also very impressive!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great, repairs were great, and Brittany was absolutely amazing!
My Experience - 5.0/5.0 -
They kept us up to date on status , as far as we can tell did a fine job. Customer service at the shop was excellent.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job! Great customer service and patient! I received my car cleaner and better than I left it. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an extremely great job would highly recommend them
Customer Service - 5.0/5.0 -
Kept me informed on all the work that was being done
My Experience - 5.0/5.0 -
The work they did was so so well done ! The communication with the girls in the office was great! They are very knowledgeable and professional. I would recommend Crash Champions to all of my friends and everyone that I know thank you for your service. It was very well done!
Likely to Recommend - 5.0/5.0 -
I would recommend it to everyone the girls in the office was so very polite
Repair Quality - 5.0/5.0 -
Awesome work very friendly, knowledgeable and professional
Customer Service - 5.0/5.0 -
Customer service was so very good
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would rate a 10 for my experience. Due to the weather I haven’t really got to do a detailed inspection but at a glance it looks great Staff courteous and did stay in touch with me . I would definitely recommend them .
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Waiting for completion
Repair Quality - 1.0/5.0 -
Please resend this survey when the car is done. If that ever happens.
Customer Service - 2.5/5.0
My Experience - 4.8/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This my first time this has ever happened to me so I took it to them and they did a great job on my car the staff there were very friendly and very informative great job 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work/customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
There is a piece missing now from the drivers door and the lock and unlock button is no longer working. Otherwise I would have given a higher rating
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We will highly recommend you to family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend to family and friends
Customer Service - 5.0/5.0 -
Everyone was courteous
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did a beautiful job. They were professional, quick, and kind.
Likely to Recommend - 5.0/5.0 -
I have already told people this is where you need to go for any work.
Repair Quality - 5.0/5.0 -
Phenomenal service and work.
Customer Service - 5.0/5.0 -
Treated with respect and the utmost concern about how I felt.