Crash Champions #0189 Castle Rock
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Extremely unsatisfied. The rear door has paint that pooled and dripped from the handle. The front door has several divot marks where the paint was obviously done wrong. The inside of the car has a very strong paint odor, and I’ve had my car fixed before and I’ve never had the inside of the car smell, much less as strongly as it does. Overall very unhappy, and I expect the shop to fix all of the blemishes and make it right.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
as you can tell I’m a very happy customer and I would recommend them to anyone and I have already suggested to you and my previous regards that you are highly considered this as your auto body shop
Customer Service - 5.0/5.0 -
Working with Teagan has been delightful. She’s very responsive. She calls me back every day to give me a status update. I just can’t say enough about customer service I received from crash champions just this week May 22, 2025. I got my car back and I can’t tell you enough about how impressed I am with crash, champions, and their customer service reps.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with my service advisor and the work that was done on the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was incredibly helpful in the process and the car looked great when finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very pleased with the services from Crash Champions. The consistent updates, professionalism, and repairs were exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks perfect again and it was done quickly which I very much appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient. Excellent communication and timely updates. Answered the phone promptly and professionally Ina friendly, pleasant manner.
Customer Service - 5.0/5.0 -
Very efficient. Excellent communication. Friendly and professional front desk personnel. Every aspect was explained in the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had such a great experience! My Lincoln looks perfect, and I didn’t expect the wash and vacuum—such a nice touch. Thanks a lot!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had such a great experience! My Lincoln looks perfect, and I didn’t expect the wash and vacuum—such a nice touch. Thanks a lot!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brett is very helpful and the car turned out perfectly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash champions did a great job with repairs and text reminders. If I could if them a 10/10 I would :)