Crash Champions #0206 Hickory Hollow
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was wonderful. Lane Davenport went above and beyond to help me navigate the process. All treated me with empathy and respect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Poor quality of repair from mismatching parts to paint on trim and windows to poor post-job detailing and quality check
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
scheduling, drop off ,communication, repair update and pick up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was ready ahead of schedule and so impressed with how it looked and the detailing that was done. Very impressed with Ernest who explained all the details and was there to check us out. Very considerate when he parked my car only short distance because I am on oxygen.
Likely to Recommend - 4.5/5.0 -
The body work is up to par. It's just the mechanic service that has to be reevaluated.
Repair Quality - 4.0/5.0 -
The driver side headlight was replaced but not operating along with the fog lights on the same side. I have to take the car back in.
Customer Service - 5.0/5.0 -
Staff were very friendly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repairs took almost two months due to issues with parts but Crash Champions was reponsive and thorough with the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
everything was great, my car was finished on time and cleaned, however whatever cleaner was used inside the car was sprayed all over my windshield making it hard to see and hard to clean
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This company fully understands the trama after an accident, they treat you with respect and kindness. The staff keeps you informed at each step. Cannot say enough about them.
Likely to Recommend - 4.5/5.0 -
Again, see original comment
Repair Quality - 5.0/5.0 -
I highly recommend this business for your car repair. Needless to say I was very upset about my issue and Ernest, the gentleman who worked with me was kind, caring and treated me with a level of compassion that was not only unexpected but so appreciated. When we are going thru drama we need that level of respect and understanding. In addition I was kept informed all along and whenn I picked up my car the level of work was totally professional. Thank you all, you turned around a terrible situation. Ellen
Customer Service - 5.0/5.0 -
Please see original comment