Crash Champions #0232 Crete
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the repair quality. The vehicle is a 2001 and the staff at Service King did extremely well in acquiring the replacement components. I was kept progress advised plus an issue that arose with one of the components.
Customer Service - 5.0/5.0 -
The staff at this location is people oriented. This ensured me that the work and process will me and did exceed my expectations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to work with excelelent customer service
My Experience - 5.0/5.0 -
When I saw the whole thing after the repair I was totally amazed that it looks like it was never damaged. AMAZING
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
no I won't refer anyone and I would highly suggest they not go there my sister had service done there and said it was just as bad commenting about the service from the employees as well the environment is definitely not what I'm used to
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0 -
the receptionist was rude when I first arrived. explain to her I was there to drop off my car. she really tell me that's not how things work around there and that I would be there just for an estimate. she said she would have a serviceman come out and take a look at it the man was ask me questions in a very condescending manner. almost questioning like. not a good impression for the business. if the employees hat professionalism and communication skills like their service manager they would have more business. but we cannot talk to the service manager until the day we picked up the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The only thing I have a problem with is the original estimated date my car was to be completed was 11/30 and that got pushed to a week later to which that went over the $750 my insurance company was paying for the rental car and I had to pay an additional $125 out of my own pocket and for some reason my passenger front seat was covered in dust.
My Experience - 5.0/5.0 -
I would like to tell you this process has been amazing from start to finish! The service kong family has been very professional, customer service friendly and efficient. Thank u for a wonderful experience!