Crash Champions #0245 Derita Rd

4.4 (3,440reviews)
91%
725 Derita Rd,  Concord,  NC  28027

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,440)

My Experience

Amazing people, great work, and very helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did amazing!! Thank you so much for your hospitality and willingness to work with me! I would definitely recommend you to anyone!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Very happy with their work

Customer Service

Very helpful

My Experience

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Repair Quality

Customer Service

Stephanie was great

My Experience

No comment. They updated me frequently and they even finished faster than the day they expected. Very satisfied. Thank you.

Likely to Recommend

I would definitely recommend my family to this location

Repair Quality

They exceeded my expectations and the car looks great and they finished faster than their date of completion

Customer Service

They kept me updated on every detail with parts and repair.

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Repair Quality

Customer Service

My Experience

Nope everything was done well

My Experience

Excellent service and speed. Great staff and great communication through out

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Repair Quality

Amazing work great service

Customer Service

Excellent

My Experience

Nice job and fast thanks

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Repair Quality

Customer Service

My Experience

It was a great experience and they were ahead of schedule and kept me informed !

My Experience

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Customer Service

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Repair Quality

Satisfied with the work performed

Customer Service

Satisfied with the work performed

Returned Clean

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Repair Quality

The people there are excellent! Lots of smiles, a clean and uplifting environment, and they are very transparent with every service detail. Can’t beat the overall experience. Top notch.😀

Customer Service

Returned Clean

My Experience

Friendly staff. Quality work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was fantastic. Work was completed ahead of schedule. Work not required was taken off invoice. Courteous and helpful customer service with periodic email updates on status. Would highly recommend.

Likely to Recommend

Have already recommended them to several people

Repair Quality

Extremely satisfied. Courteous, efficient and extremely great repair. They kept me in the loop on a day-to-day basis so I was aware when my vehicle would be ready for pick up. After finishing the repair, they discovered that there was a few things that they did not need to do as far as calibration of the sensors and they took that off my bill. It’s nice to find an honest business that you can trust I have referred them to at least three or four of my friends at this point, and I’m sure that I will have more in the future.

Customer Service

Very organized.

Returned Clean

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Customer Service

Returned Clean

My Experience

I received timely notification and updates on the parts being ordered and the repair. This is great and I didn’t have to call on a routine basis. They are always pleasant and helpful when I come into the office.

Likely to Recommend

This is our third time using this location

Repair Quality

The app kept me updated on the ordering of parts and the progress. The car was ready ahead of the projected time. This team has been easy to work with and this is our third time using this location.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Installation was completed on time and perfect

Customer Service

Returned Clean