Crash Champions #0303 Lorton

4.6 (6,288reviews)
91%
7901 Kincannon Place,  Lorton,  VA  22079

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (6,288)

My Experience

Shawn was very attentive and responsive. Daily status texts were awesome.

Likely to Recommend

Repair Quality

Found a couple of minor but obvious problems, which were fixed on the spot. However, leaves me concerned about cutting corners in places where I cannot see or are not obvious to the untrained eye.

Customer Service

Outstanding customer service from Shawn at Lorton VA location.

Likely to Recommend

I have reco'd them to my friends, service King has consistently delivered on quality repairs

Repair Quality

Outstanding team -from Gail at front desk, to the Owner mgr who greeted me, to Mike my technical lead on repairs-they exceeded my expectations, highest quality of service

Customer Service

A 10

Returned Clean

My Experience

We were very satisfied. Thank you very much. Linda

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The car looks and smells like new

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm really very happy when I got my car back,the job is excellent and you guys got my car Cleaned insde and out.I'm used couples of body shop before,never like the SERVICE KING.You guys deserves that name,SERVICE KING.Thanks a whole lot,all the people that works there are nice and very helpful.

My Experience

Very good job looks great thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

the door is uneven. i can hear the wind blowing through it when i drive. not a good seal. shoddy work to say the least. i would not recommend to a friend or family. i regret not having it done in lorton. i was in a hurry so the lorton office shipped it to woodbridge. in addition a plastic triangular corner piece is missing from the inside of my door. the side view mirror cable is exposed inside of the car.

Customer Service

My Experience

me happy for good work that people do

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful work and keeping me up-to-date. Additionally, I truly appreciate the detailed cleaning on the inside that was done. Only one complaint; please take note to return interior items back to where they were originally. Finally, when I received the vehicle, the windshield was covered with tree pollen at which I cleaned my self.

Likely to Recommend

Quality of work is outstanding.

Repair Quality

Wonderful Work.

Customer Service

Friendly Customer Service with a smile is lacking.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service