Crash Champions #0307 S Fredericksburg

4.8 (8,769reviews)
96%
10881 Houser Dr,  Fredericksburg,  VA  22408

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (8,769)

Likely to Recommend

Repair Quality

I am writing to express my sincere commendation for the exceptional service I received from Crash Champions following a recent minor vehicle incident. What could have been a considerably stressful experience was rendered remarkably smooth and efficient by their dedicated team. From my initial interaction, the staff demonstrated an exemplary level of professionalism and customer care. Their swift and responsive approach ensured that my needs were addressed without delay, instilling confidence throughout the repair process. The quality of workmanship performed on both my truck and car was outstanding; the vehicles have been restored to their pristine, pre-incident condition, effectively looking brand new. Furthermore, the front desk personnel were incredibly welcoming and attentive upon my arrival, immediately coordinating directly with my insurance provider to streamline the administrative aspects. Upon vehicle collection, I was thoroughly impressed by the meticulous attention to detail: the paint match was impeccable, the body alignment flawless, and even the interior had been professionally detailed. In summary, Crash Champions delivers prompt, transparent, and superior quality service. I unequivocally recommend their expertise for anyone seeking reliable and high-standard automotive body repairs.

Customer Service

I am writing to express my sincere commendation for the exceptional service I received from Crash Champions following a recent minor vehicle incident. What could have been a considerably stressful experience was rendered remarkably smooth and efficient by their dedicated team. From my initial interaction, the staff demonstrated an exemplary level of professionalism and customer care. Their swift and responsive approach ensured that my needs were addressed without delay, instilling confidence throughout the repair process. The quality of workmanship performed on both my truck and car was outstanding; the vehicles have been restored to their pristine, pre-incident condition, effectively looking brand new. Furthermore, the front desk personnel were incredibly welcoming and attentive upon my arrival, immediately coordinating directly with my insurance provider to streamline the administrative aspects. Upon vehicle collection, I was thoroughly impressed by the meticulous attention to detail: the paint match was impeccable, the body alignment flawless, and even the interior had been professionally detailed. In summary, Crash Champions delivers prompt, transparent, and superior quality service. I unequivocally recommend their expertise for anyone seeking reliable and high-standard automotive body repairs.

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Would not provide updates and often didn’t know where my car was even located physically.

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I will be submitting a complaint to the state Consumer Protection division, Better Business Bureau and the corporate office in Illinois. I will also be posting a Google review

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My Experience

Very good with communication and very prompt with their estimated time, and the work seems to be excellent

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great follow up and friendly service

Customer Service

right on time

My Experience

Best repair ever. Literally look like my car is brand new from the front.can barley tell it was hit. Amazing job with the repairs and fast process as well. 10/10 would recommend again.

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If you want great work done on your car, please go to Crash Champions.

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I would recommend Crash Champions to everyone. They kept in touch while my vehicle was being repaired. They did a wonderful job on my car and you can’t even tell that someone hit it. Customer service was a 100%.

Customer Service

Kept in touch with me, the insurance company and car rental company.

My Experience

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Staff very friendly shop an store front very Appealing very near an clean

Repair Quality

My car drives good an looks great

Customer Service

Always very courteous an good at calling me back

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My Experience

They were helpful and as transparent as possible throughout the whole process.

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My Experience

Brianna was very helpful and pleasant to work with. Work was done in a timely manner. I wouldn’t take my vehicles anywhere else for repair.

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Professional and pleasant staff.

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Briana was very helpful

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My Experience

I took my 2017 Honda to Crash Champions after it was sideswiped on the passenger side, and they did an absolutely amazing job. The repair work is perfect—looks like nothing ever happened! ​Their customer service was top-notch from start to finish. The team was extremely friendly, communicative, and handled everything seamlessly for me. To top it off, they completed the work in a very timely manner and actually had the car ready earlier than the original estimated completion date. ​Overall, a 10 out of 10 experience with zero complaints. I highly recommend Crash Champions for anyone needing auto body repairs!

Likely to Recommend

Outstanding 10/10 Experience – Above and Beyond! ​I cannot say enough good things about my recent experience with Crash Champions. After my car was side-swiped and left with severe damage to the passenger door, I was bracing myself for a stressful repair process. Instead, the team delivered sheer perfection from start to finish. ​The customer service here is truly top-tier. Every step of the way, they were professional, clear, and reassuring. But the real magic was seeing the vehicle when I picked it up—it looked like it had just rolled off the showroom floor. The bodywork and paint are flawless; you would never know it was ever damaged. ​To top it all off, they handed the car back to me completely detailed and spotless, inside and out. That level of pride in their work and attention to detail is so rare these days. ​Crash Champions turned a frustrating accident into an absolute breeze. 10 out of 10 in every category—I wouldn't trust my vehicle anywhere else!

Repair Quality

Outstanding 10/10 Experience – Above and Beyond! ​I cannot say enough good things about my recent experience with Crash Champions. After my car was side-swiped and left with severe damage to the passenger door, I was bracing myself for a stressful repair process. Instead, the team delivered sheer perfection from start to finish. ​The customer service here is truly top-tier. Every step of the way, they were professional, clear, and reassuring. But the real magic was seeing the vehicle when I picked it up—it looked like it had just rolled off the showroom floor. The bodywork and paint are flawless; you would never know it was ever damaged. ​To top it all off, they handed the car back to me completely detailed and spotless, inside and out. That level of pride in their work and attention to detail is so rare these days. ​Crash Champions turned a frustrating accident into an absolute breeze. 10 out of 10 in every category—I wouldn't trust my vehicle anywhere else!

Customer Service

Outstanding 10/10 Experience – Above and Beyond! ​I cannot say enough good things about my recent experience with Crash Champions. After my car was side-swiped and left with severe damage to the passenger door, I was bracing myself for a stressful repair process. Instead, the team delivered sheer perfection from start to finish. ​The customer service here is truly top-tier. Every step of the way, they were professional, clear, and reassuring. But the real magic was seeing the vehicle when I picked it up—it looked like it had just rolled off the showroom floor. The bodywork and paint are flawless; you would never know it was ever damaged. ​To top it all off, they handed the car back to me completely detailed and spotless, inside and out. That level of pride in their work and attention to detail is so rare these days. ​Crash Champions turned a frustrating accident into an absolute breeze. 10 out of 10 in every category—I wouldn't trust my vehicle anywhere else!

My Experience

Best auto repair company I have ever known. You kept informed on every step of the repair process. You reached out to my insurance company and the rental company so I didn't have to. What excellent service and my car is like brand-new. What excellent workmanship! Thank you so much!

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I would gladly recommend the company to.my friends and family

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Customer Service

The customer service was the best! I never felt out of touch with my repairs progress