Crash Champions #0310 Mechanicsville
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They got my vehicle done sooner than expected. And they were kind and polite.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was well done, paint match was spot on.
Customer Service - 5.0/5.0 -
Knowledgeable staff, polite and professional.
My Experience - 0.0/5.0 -
When I picked up my vehicle it was missing some some badges on the trunk. When I went in to inquire they said it's on backorder.
My Experience - 5.0/5.0 -
Thank you prompt reception once I arrived at Crash Champions. Having car rental service available. Texting updates. Great service throughout the process. Thank You.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A job well done. The team worked well with me, kept me up to date on everything until the job was finished. Very nice people to do business with. Sincerely, Teressa .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell where the damage was Car was clean inside and out Staff was professional and courteous
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jackie is amazing in the way she explains the repair in a detail oriented format! She knows her stuff and is a very valuable asset to Crash Champions in Mechanicsville. Excellence begins at your front desk. And continues with your behind the scenes repair and paint staff who we never see!! I was kept up to date about every step of the repair. A big thank you from a happy customer for great work and customer service.
Likely to Recommend - 5.0/5.0 -
I recommend Crash Champions to everyone I know or meet
Repair Quality - 5.0/5.0 -
Crash Champions made my experience beyond a 10. My car was ready before promised. Jackie made the whole experience so seamless. She explained the repairs in easy to understand terms. She was such a delightful employee and person. Crash Champions is so fortunate to have Jackie as their point person. Thanks so much.
Customer Service - 5.0/5.0 -
I was always informed every step of the way where my car was in the repair cue. All staff welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was totally satisfied with the repair job. All employees which I dealt with was courteous and knowledgeable so it was a pleasure
Customer Service - 5.0/5.0 -
Very good customer service
My Experience - 5.0/5.0 -
Thank you so much the car looks really good and drives smoothly
My Experience - 5.0/5.0 -
The staff were extremely professional, even when I was being testy because the insurance company sent my car 50 miles from my home. But they were patient and knowing I wanted my car back for my daughter's graduation in May, my car was finished 2 days before their estimate. Hopefully I won't need them again, but if I do there will be no hesitation to have my car taken there. So thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
You guys did great work with body work but I asked you guys look into brake cause making grinding noise after accident. You didn't even test drive and not even looked into the issue. Day I picked up the car still making noise and I went back you guys refused to work on it
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was exceptional. I highly recommend this location to anyone. Communication was stellar, and so was the craftsmanship.