Crash Champions #0337 Sacramento

4.7 (1,376reviews)
92%
1101 North D Street,  Sacramento,  CA  95811

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,376)

My Experience

Crash Champions exceeded my expectations! They fulfilled all their promises and took great care of my car. Throughout the process, I received timely updates and detailed explanations of the work being done. I'd like to give a special shoutout to Monika Collins, the service advisor, for providing exceptional customer service. She took the time to walk me through the necessary repairs, ensuring I fully understood what was being done. Unlike many other places where employees might rush to get rid of customers, Monika worked patiently with me and made sure everything was to my satisfaction. Her service was truly top-notch – 10/10!”

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Repair Quality

"Crash Champions exceeded my expectations! They fulfilled all their promises and took great care of my car. Throughout the process, I received timely updates and detailed explanations of the work being done. I'd like to give a special shoutout to Monika Collins, the service advisor, for providing exceptional customer service. She took the time to walk me through the necessary repairs, ensuring I fully understood what was being done. Unlike many other places where employees might rush to get rid of customers, Monika worked patiently with me and made sure everything was to my satisfaction. Her service was truly top-notch – 10/10!!”

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Returned Clean

My Experience

To everyone that worked on my vehicle, I appreciate the care you took to get it fixed and back to me in a timely manner. Thank you so much.😊

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They drove my car back to my house when I said I couldn't get off work before 5

My Experience

Excellent service. Great communication though the entire process. Couldn’t ask for more.

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Thank you for your service

Customer Service

My Experience

Liz and Monika were very friendly and professional. I had a small issue with the door of my vehicle not closing properly right before leaving the shop. It was fixed within mins. Even though it was almost 5pm. They took care of the issue.

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Liz and Monika were amazing!

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Returned Clean

My Experience

Not Kaneisha, but Stephen. Did a quick job and very communicative.

My Experience

Great customer service. Great job on my vehicle. Monika was great with giving updates and explaining the process.

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My Experience

Great communication, updates, and expedient repair. I truly appreciate the work they have done on my vehicle.

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I am very satisfied with the quality and timely manner of the repairs.

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Very satisfied with the customer service.

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My Experience

Every step of the process was painless. I felt really supported by L3 women who dealt with a claim that involved in injuries caused by my vehicle. In all categories, all employees scored 10 out of 10.

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Above and beyond Status Quo

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Very responsive. Great communication, so friendly, Monica is the best

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Monica is amazing! Always let me know what was going on. Kept me updated on everything, so friendly, really fought to get my service done in a timely manner. My insurance was being difficult and she never got frustrated she just kept trying to get things approved

Returned Clean

My Experience

Very good customer service, Monica was knowledgeable and on top of the insurance company.

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They did a fantastic job. Monica was awesome.

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