Crash Champions #0350 Goodyear

4.6 (3,692reviews)
93%
13820 W. Test Dr.,  Goodyear,  AZ  85338

In operation 8 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (3,692)

My Experience

Good

Likely to Recommend

Satisfatory

Repair Quality

Good work

Customer Service

Good

Likely to Recommend

Repair Quality

Looks great

Customer Service

The front desk ladies are the absolute best.

My Experience

You guys were great .on a scale of 1 to 10 i give you guys a 20 !!! Great service , Jeff and the whole team , I appreciate you guys for the great service!!! Keep up the great work !!!!

My Experience

Yes! Everyone was so nice and helpful. Sean kept in contact with me about how the car was coming along. Super impressed with that! Everything fixed and looks great! Thanks so much for a great customer service!

My Experience

Great job and finished before the date given. Thanks

Likely to Recommend

Repair Quality

Extremely satisfied and happy Thanks for the fast and great work.

Customer Service

My Experience

Very good customer seevice

My Experience

Very professional, convenient, timely and communicative. Repairs look awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car look like it never been damaged. I am very pleased with the repair. Job well done Crash Champion. Leonard H.

Likely to Recommend

Repair Quality

Thank you for the job well done on my car. It looked as if it was never damaged?

Customer Service

Returned Clean

My Experience

Facilities-top of the line Services-top of the line (a little slow) Personnel-Maintenance/Management-Too of the line (Receptionist-little improvement on hospitality) Overall-Fantastic (keep up the great work)

My Experience

Always in contact with with the presses .

My Experience

Jeff was very communitive and helpful through the whole process

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and professional

Likely to Recommend

Repair Quality

Was fast and professional

Customer Service

Likely to Recommend

Repair Quality

Great service!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Jeff was amazing from start to finish kept me in the loop and confident this repair was in good hands

Customer Service

Jeff was amazing from start to finish kept me in the loop and confident this repair was in good hands

My Experience

My Experience

Great communication regarding updates on my vehicle.

Likely to Recommend

Repair Quality

Sean was exceptional in handling the repairs on my Jeep. Very professional!

Customer Service

Work was completed on time, on schedule.

Returned Clean

Likely to Recommend

I like the customer service. Things look nice with the exception of the paint not being blended.The parts seem of lesser quality than the original and I have had to make multiple trips rather than receiving a finished/completed or reliable job. The cover coming of while driving in the freeway, having to pull over on the freeway and completely remove it is concerning, dangerous, and to risky.

Repair Quality

There are several issues, I am hoping they will be resolved. 1. Before the repair I related a concern that I had due to a previous repair where the under carriage cover had been replaced at Crash Champions. The cover had come loose on the way home from the shop while driving on the freeway. I had to make multiple trips back to the shop to get the issue resolved extending over nearly a year. I related this experience to the estimator assigned to me and asked that this be double checked that it was secured with right fasteners so I would not have the same experience. I was adored it would be done right and I would have no problems. The same thing happened in the trip home from the shop. 2. The new bumper had a visible large gap between it and the fender. I pointed it out when picking up the car and was told it was due to previous damage keeping the fender from alignment. However, the last bumper aligned just fine with no gap. 3. The paint on the the bumper is visibly unmatched to the surrounding paint. It should have been blended back on the fender and hood. I have planning on taking it back so these issues can be corrected.

Customer Service

Sean has been cordial and personable. So has the front desk staff.

Returned Clean