Crash Champions #0359 Richmond
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Val did everything to keep me informed throughout the entire repair process. Repair was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did everything that you said you would do, plus more. Highly recommend you guys to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went as smooth as possible. It’s always an inconvenience to have your vehicle being worked on especially after an accident. But setting up an appointment was easy and each step of the way I got an update. Really appreciate the great customer service overall. Val did a great job keeping me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already told a few people they should try SK out when the have the need.
Repair Quality - 5.0/5.0 -
Val was very kind and extremely helpful. The car also looks and drive great!
Customer Service - 5.0/5.0 -
My husband and I both were treated very well by Val. He was extremely helpful!
Returned Clean
My Experience - 5.0/5.0 -
Very good job. Great looking repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service King did a very good job on the repairs.
Customer Service - 5.0/5.0 -
Very good service.
Returned Clean
My Experience - 5.0/5.0 -
Leaving a longer review on the other form but I'll add on here that I received fantastic service. I can't even tell my car was damaged at all. I guess except that it looks newer! Great people too who kept meet informed and were always friendly. Would easily recommend this place to others.
Likely to Recommend - 5.0/5.0 -
I have no issues whatsoever recommending this place to others. Great people here.
Repair Quality - 5.0/5.0 -
Awesome job here. Great repair. I didn't even think it could be done and they were so good you can't even tell it was ever damaged.
Customer Service - 5.0/5.0 -
Always nice and friendly. Would recommend
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience and amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The guys did an amazing job on my jeep. They definitely went above and beyond. In fact I didn’t realize it till I was halfway home but they cleaned all the windows inside and outside of my car. And cleaned up the tires. Amazing service amazing people I’ll definitely refer them to folks in need!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond what I expected!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service. Very professional. Finished quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Customer service, Customer service, Customer service! Val gave me outstanding Customer service. Thanks again Val!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repairs, it looked as good as new.
Customer Service - 4.5/5.0 -
Only complaint is with the scheduling and communication. Once scheduled, I had no issues.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
They are the best and very professional
Customer Service - 5.0/5.0 -
Top notch
My Experience - 5.0/5.0 -
Fast repairs, excellent job done, courteous service, daily text update. Very satisfied with Service King!