Crash Champions #0365 Alderwood
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Looks good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
all ready mentioned
Repair Quality - 5.0/5.0 -
Supper friendly and knowledgeable
Customer Service - 5.0/5.0 -
same as first
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Dust in the clear coat and a noticeable dimple.
Customer Service - 4.5/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
Very helpful staff, very supportive, full of kindness and very polite. Emmy was the one who helped me out and she is very nice. It’s a good thing that they give timely status updates about the vehicle maintenance process. Thanks a lot for helping me out.
Customer Service - 5.0/5.0 -
Fully satisfied
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Repairs and professionalism was outstanding. Very satisfied with how my car turn out and would go back to crash champions again (hopefully I don’t have to lol). Communication with front desk employee across the street was a bit confusing at the start. That’s why I’d give it 9.5/10 experience. GM I met with who let me gather personal belongings after repairs had already started, was amazing.
My Experience - 5.0/5.0 -
The repair was done quickly and looks beautiful. There was also very good communication and frequent updates which was nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Not only did you communicate excellently about the updates re: my replacement moonroof arriving, you also left the truck in fantastic condition. The repair looks great, and I'm so happy to have my truck back! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 4.0/5.0 -
Communication throughout the repair was great. The process and communication with getting a rental car could have been better. I’m not really sure why I didn’t have one when I thought I would.
My Experience - 5.0/5.0 -
All ladies at the receptionist are wonderful and very professional.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and kind staff, consistent communication and updates for my vehicle, and made my car look brand new.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team at Crash Champions were all very nice, showing concern, and professional. The work on our car is flawless. Great job to everyone. I highly recommend Crash Champions Alderwood. 100 percent pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Been here a couple times and I do not have a bad word to say about y’all. Always time efficient and amazing communication MUCH LOVE TO CRASH CHAMPIONS! Thank you for taking care of my baby🤍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service, prompt and responsive with updates.