Crash Champions #0371 Palatine

4.8 (1,025reviews)
97%
20168 North Rand Road,  Deer Park,  IL  60074

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,025)

My Experience

They did great work, kept me informed on the status of the procedure

My Experience

Excellent Service !! I was informed on progress of my vehicle repair

Likely to Recommend

Deftly will recommend to my friends

Repair Quality

Overall it was a great service , team is v friendly and knowledgeable

Customer Service

V much satisfied with the repair done

Returned Clean

Likely to Recommend

the service here is top notch and i am so glad to have chosen service king. ive been telling my friends and family already about service king

Repair Quality

service king palatine took great care and were attentive to damages that i didnt even know about. the attention to detail was amazing.

Customer Service

i would give more than 10 if i could. service was not only timely, but very kind. i was shocked at the great service provided here. everyone is welcoming and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me updated the whole time and were super nice every time I would call!

Customer Service

They kept me updated the whole time and were super nice every time I would call!

Returned Clean

My Experience

Really amazing work they do in the shop Im really happy how my vehicle came out .

Likely to Recommend

Repair Quality

My vehicle looks awesome

Customer Service

Very friendly and courteous also explained everything

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service was great! The parts were originally coming until June but they did what ever possible to find the parts they needed. I got it in one week! Everybody I talk to were nice and professional! Thank you

Customer Service

The service was great! The parts were originally coming until June but they did what ever possible to find the parts they needed. I got it in one week! Everybody I talk to were nice and professional! Thank you

Returned Clean

Likely to Recommend

Repair Quality

As of now, no complaints

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything was done very well and communication was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Loved the communication! Receiving multiple text updates, phone calls, etc throughout the process was awesome and helped keep my mind at ease. Andrew and the rest of the team were so friendly and answered any and all questions I had. Also, the fact that they transferred my car to another location so my car could be worked on that much faster was very nice! Hopefully I won’t need more repairs any time soon, but if I do I’ll definitely come back here!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone I spoke with was very pleasant.

Returned Clean

My Experience

excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very happy with the quality of work & timeliness.

Customer Service

Very professional & helpful.

Returned Clean

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Repair Quality

Customer Service

The staff was very friendly and answered all of my questions.

Returned Clean

My Experience

Everyone was very pleasant and communicated throughout the complete process. My car looks brand new. I am going to refer everyone I know to Service King Palatine. Thank you for everything!

Likely to Recommend

Definitely impressed with service and will refer

Repair Quality

The staff is very pleasant and courteous. The process is communicated well. I will return whenever service is required for my vehicles

Customer Service

Everyone is personable

Returned Clean