Crash Champions #0514 Merrimack
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Ease with drop and pick up. Excellent repair job and restored vehicle to original condition. Also appreciate the car detail both inside and outside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great . Kevin kept us updated on the status of the repair , which was done perfectly even to my wife’s satisfaction. I would highly recommend crash champions in Merrimack New Hampshire
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Replacement parts perfectly matched the car
Customer Service - 5.0/5.0 -
Excellent customer service everyone was very knowledgeable and friendly
My Experience - 5.0/5.0 -
I am very pleased with the outcome of my car. They did an excellent job on the door my car is brand new looking again and I was so surprised that they vacuumed my car. Also, cleaning the inside. Excellent excellent excellent excellent excellent gave me updates on what was going on which I appreciated very very much a a job well done excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin has gone above and beyond with helping us with repairs. Unfortunately, the truck had to be brought in twice this year and Kevin made it as easy as possible. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their repairs were outstanding. And they washed and polished the car, cleaned the interior, and did the windows.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The repair looks good and you worked hard to complete it so I could return the rental truck before I needed it for another weekend's errands. I was disappointed that the final bill was $500 over the quotation. I thoughts quotes were "firm-fixed price" contracts.
Customer Service - 3.0/5.0 -
As expected
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Nothing lines up. Grill is already popping out have to replace that. But will say they got it back to me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with this company was impeccable Kevin was totally honest helpful and answered any questions I had I would definitely recommend this company to my family and friends Sue
Customer Service - 5.0/5.0 -
Overall amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and coordination with insurance company as well as rental car company. Repairs were very well done and on a quick turnaround time. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and went above and beyond to satisfy. One great point is the way they return the truck, spotless in and out. Better than when I bought it brand new.
Customer Service - 5.0/5.0 -
Kevin was very knowledgeable and communicated well.
My Experience - 5.0/5.0 -
You guys did a great job, cleaned my car too that was awesome. Looked detailed and brand new. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Fabulous
Customer Service - 5.0/5.0 -
Carly and/or Kevin were in constant communication with me. I always knew what was going on with my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing staff and communication
Customer Service - 5.0/5.0 -
Always there to help.
Returned Clean
My Experience - 5.0/5.0 -
Very quick to respond and fix my car. They were extremely professional and they made it a very simple process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Kevin was great to talk to and work with. 10/10 for his communication
Customer Service - 1.0/5.0 -
Kevin was great to talk to and work with. 10/10 for his communication