Crash Champions #0514 Merrimack
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for the exceptional customer service and repairs to our vehicle! We appreciated the regular updates and our car looks like new. We would recommend Crash Champions to anyone needing repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and perfect service every time. Excellent communication during the process. You can't beat their speed and the quality of their work. Always would recommend for body work, paint correction, etc.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, Kevin kept me quite informed and answered any questions I needed answers to while the car was there again thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was great keep me updated all the time and answered any guestions i had thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work at a reasonable price.
Customer Service - 5.0/5.0 -
Communication
Returned Clean
My Experience - 5.0/5.0 -
The entire process was seamless. I was able to drop off my car with the rental waiting. I was given an approximate completion date and it was done 2 days early. Kevin was amazing keeping me updated on the entire process.He made me a true believer in Crash Champions. The work was flawless and I would not hesitate to recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions delivered a seamless experience. I brought the car in and had an assessment of damage along with the estimated time to complete the repairs. Enterprise was waiting for me with a car which was a great benefit. I dealt with Kevin who is the consummate professional. He kept me updated on the repair progress and in fact the car was done 2 days earlier than estimated. The car looks perfect. Kevin’s customer service made me a true believer in Crash Champions. I would not hesitate to recommend them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was great with communication and taking care of the replacement parts. Very quick. Definitely referring people to crash champions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was really helpful keeping me updated
Returned Clean
My Experience - 5.0/5.0 -
Kevin was very honest and attentive from my first interaction with him to the last. He had to deal with some ridiculous communications from my insurance company’s rep and still was very professional with me. I would recommend Crash Champions to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was very helpful and alway responded in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ve used them several times already.
Repair Quality - 5.0/5.0 -
The work looks really good, they were able to fit my vehicle in a timely manner.
Customer Service - 5.0/5.0 -
Updates on the vehicle were greatly appreciated.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Again great service
Repair Quality - 5.0/5.0 -
Carly from Merrimack Crash Champions was the best. She was very helpful, communicative about updates and delays and delivered excellent customer service overall. 10/10, I would definitely recommend friends and family to go here and see Carly.
Customer Service - 5.0/5.0 -
Carly was awesome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carly is great.