Crash Champions #0516 Neptune City

4.9 (487reviews)

98%

(732) 366-1852

1704 Huntington Avenue, Neptune City, NJ 07753

98%

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1704 Huntington Avenue
Neptune City, NJ 07753

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About Crash Champions #0516 Neptune City

See Photos

1704 Huntington Avenue
Neptune City, NJ 07753

Get Directions Website Email

Schedule an appointment at Crash Champions #0516 Neptune City

Book Appointment

Apply for Financing

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (487)

Sort By:
Newest
Rating

418 Customers Rated

5 Stars

73.3% Complete

(357)
4 Stars

8.4% Complete

(41)
3 Stars

1.6% Complete

(8)
2 Stars

1% Complete

(5)
1 Star

0.8% Complete

(4)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the professionalism and friendliness of the staff, with frequent mentions of excellent craftsmanship that left vehicles looking brand new. Customers appreciated being kept informed throughout the repair process with regular updates. Several noted repairs were completed on time or even ahead of schedule. A few customers pointed out areas for improvement, including occasional delays due to hard-to-find parts, minor quality concerns upon vehicle return, and interior cleanliness. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Communication

"Excellent repair quality, everything looks perfect and was completed professionally"

"... on my experience, I can confidently say that the workmanship delivered by this facility was thorough, professional, and met a high standard of quality." Read more

"The car turned out just like new and everyone in the office was fantastic."

"The repair quality was 100% my car looked brand new!"

"... took about 1 month for the bumper, when returned, it still has some scratches, along with the headlights, theyre not only mismatching colors, but facing a ..." Read more

"... highly recommend the team at Crash Champions, Neptune! They provided clear communication, assurance that all was being taken care of in a timely manner by their ..." Read more

"Everything went smoothly and the team did a great job. The communication was clear throughout the process and the repair was completed professionally and on time. ..." Read more

"... from start to finish. The team was professional, kept me updated throughout the process, and the repair quality exceeded my expectations. The vehicle was ..." Read more

"They called me weekly with a status and a promise to be done by end of week."

"Attentive customer service, staying in contact with you throughout the repairs and working with their customers own personal and work ..." Read more

Service Quality
Communication

Service Quality
Communication

"Excellent repair quality, everything looks perfect and was completed professionally"

"... on my experience, I can confidently say that the workmanship delivered by this facility was thorough, professional, and met a high standard of quality." Read more

"The car turned out just like new and everyone in the office was fantastic."

"The repair quality was 100% my car looked brand new!"

"... took about 1 month for the bumper, when returned, it still has some scratches, along with the headlights, theyre not only mismatching colors, but facing a ..." Read more

"... highly recommend the team at Crash Champions, Neptune! They provided clear communication, assurance that all was being taken care of in a timely manner by their ..." Read more

"Everything went smoothly and the team did a great job. The communication was clear throughout the process and the repair was completed professionally and on time. ..." Read more

"... from start to finish. The team was professional, kept me updated throughout the process, and the repair quality exceeded my expectations. The vehicle was ..." Read more

"They called me weekly with a status and a promise to be done by end of week."

"Attentive customer service, staying in contact with you throughout the repairs and working with their customers own personal and work ..." Read more

Rush-Sophie (Lincoln owner) reviewed 9/3/26

Joseph (Honda owner) reviewed 8/31/26

Megan and JT were the absolute best at handling everything from start to finish. They made the whole process of getting my car repaired effortless. I had never been thru this before, and they were able to guide me right through to the car rental. While I hope to never need them again, I will definitely recommend Crash Champions. The car was also repaired perfectly !

Kelly (Nissan owner) reviewed 8/26/26

I highly recommend the team at Crash Champions, Neptune! They provided clear communication, assurance that all was being taken care of in a timely manner by their skilled technicians, accurate completion dates + times and made what was an awful car crash experience into something that felt manageable and easeful.

Linda Prospero & Ron (Mercedes-Benz owner) reviewed 8/4/26

Mary Ellen (Chevrolet owner) reviewed 7/30/26

Gerry (Chevrolet owner) reviewed 7/28/26

Tyhem (Audi owner) reviewed 7/27/26

Frank (GMC owner) reviewed 7/27/26

Mary (Nissan owner) reviewed 7/26/26

Car looks good like never damaged

Always polite, courtesy shown

Cathleen (Mercedes Benz owner) reviewed 7/23/26

Michael (RAM owner) reviewed 7/23/26

Jay (Toyota owner) reviewed 7/13/26

People were very nice and courteous and easy to work with!

People were really easy to work with and nice

Judith (Hyundai owner) reviewed 7/6/26

Megan is an asset. Thank you for doing such a great job too

They did a great job

Yamilet (Ford owner) reviewed 7/6/26

I cannot surely say, maybe for someone else the job would be done 100% better than it was for me.

The job took about 1 month for the bumper, when returned, it still has some scratches, along with the headlights, theyre not only mismatching colors, but facing a bad direction.

The front lady is very sweet.

Louis (Jeep owner) reviewed 6/29/26

GREAT EXPERIENCE WITHB Y/ALL

STAFF POLITE PROFESSIONAL AND KNOWLEDGEABLE

GALS ARE GREAT

Jeanne Quinn & Antho (Subaru owner) reviewed 6/29/26

JT stayed in touch with us with all updates. Excellent service

Jimmy (Hyundai owner) reviewed 6/15/26

Shrikant (Hyundai owner) reviewed 6/9/26

Timothy (Dodge owner) reviewed 6/1/26

They were awesome

John (Hyundai owner) reviewed 5/23/26

Great job! Megan and J T. Are the best to work with making everything go smoothly! Thanks!

Top of reviews

Crash Champions #0516 Neptune City

Schedule an appointment at Crash Champions #0516 Neptune City

Explore easy payment plans powered by Sunbit

About Crash Champions #0516 Neptune City

Schedule an appointment at Crash Champions #0516 Neptune City

Reviews (487)

418 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0