Crash Champions #0516 Neptune City
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kayla, was great and always on top of everything.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kayla-Dan-Barry… the whole team was super
Returned Clean
My Experience - 5.0/5.0 -
🚙👍 nice job and nice people
My Experience - 5.0/5.0 -
I was totally satisfied with the service and repair to my car. There was always communication between the shop, the office and myself. I really appreciate that. As bad as the situation was I am so grateful for the way everything was handled. Kayla was wonderful.
Likely to Recommend - 5.0/5.0 -
Yes I definitely will.
Repair Quality - 5.0/5.0 -
Very satisfied. Wonderful company. Great communications. Thank you, Kayla!
Customer Service - 5.0/5.0 -
There was great communication with the company.. Kayla always reached out to me. Everything was explained.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the customer service. Good communication. They didn’t mind my phone calls and we’re polite Thank you.
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
All good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Friendly. There work and communication is very efficient.
My Experience - 5.0/5.0 -
Their customer service is on point and my car came back looking great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing my car at a reasonable time. Thank you.
Customer Service - 5.0/5.0 -
They kept me up to date throughout the whole process
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
a truly satisfying experience, everyone was helpful and keeping me up to date on everything that’s goin on with my car. I don’t know another shop that would have helped me in the way that they have.
Likely to Recommend - 5.0/5.0 -
absolutely
Repair Quality - 5.0/5.0 -
they treated me with a lot of respect and keeping me up to date with every change was a big plus. Not many places would go the extra mile that they went and I’m completely satisfied with the work that was done.
Customer Service - 5.0/5.0 -
the customer service representative was the most polite and informative person i’ve ever had to deal with. Truly thankful to have someone like that to keep me up to date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair work performed by Crash Champions as well as the Professionalism of the office personnel.
Customer Service - 5.0/5.0 -
Barry, Kayla, Daniel, and Frankie, we’re all a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
One of my parts (bumper?) is not locked in. I imagine my scoring will be higher once you install the clamp which is needed.
Customer Service - 3.5/5.0 -
Staff were very pleasant informative, and responsive in person. However, while I was told that; "We call every 2 days," there was no communication from Tuesday morning until Friday afternoon when I called.
Returned Clean
My Experience - 5.0/5.0 -
Kayla was very helpful! She made this process stress-free. Definitely recommending this place in the future.
My Experience - 5.0/5.0 -
Barry Frank and the crew did a wonderful job fixing my truck. It looks incredible.