Crash Champions #0520 Pikesville
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0 -
Overall it was a good experience, friendly and professional. Just dissapointed with parts delay and having to rent a vehicle because of it.
Repair Quality - 4.0/5.0 -
not seen as yet
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff. Great communication and they did a very nice job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
this was my first time with you and I was glad I would recommend your shop
Repair Quality - 5.0/5.0 -
I was pleased how long it took them to get the parts to my car
Customer Service - 5.0/5.0 -
The customer service was fine . They contacted me when the work was done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time using crash champions and the service was great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car was clean when I picked up. The price paid for the damage part my insurance company refused to pay cost me less than the estimate. Thank hou.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Really did a great job. Totally professionals.
Customer Service - 5.0/5.0 -
Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks perfect and I appreciate being able to get the rental car and return it at the shop!
Customer Service - 5.0/5.0 -
Everyone was very nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would definitely let them know how my experience went and allow them to choose for themselves
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
A lot of miscommunication. Nonchalant attitude towards the situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
perfect work, and completed sooner than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I’m very happy they repaired my truck in time for me to go on vacation. The front looks great. I’m not happy that they did no put my back seats back in place and I can’t get the overhead seat belt back in place. Really I don’t know why the had to mess with my back seats at all. I will bring my truck back up to the shop once I return from vacation next week. Lottie Julia LeSane
Customer Service - 4.0/5.0 -
I am please with the work and that crash champions did, tried their best to finish the job before I went on vacation. Thank you for that . Only one problem, I don’t know why my back seats were out of place and face down when I picked up my truck. One of the seat belts is now out of place. I will be taking my truck back for that this week.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend ease process, willing to help and understand and look forward to fix the needs
Repair Quality - 5.0/5.0 -
The 2 time I had got into an accident the time crash champion had done a smooth and fantastic job, I see my car is like nothing had happen at all. very friendly, above and beyond when come with customer service, In/out process I give 11/10 seems doesn't allow me to keep up
Customer Service - 5.0/5.0 -
Customer service 11/10 quick,clean, and easy process in/out
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was excellent!