Crash Champions #0524 Lancaster

4.3 (1,993reviews)
85%
2734 Columbia Ave,  Lancaster,  PA  17603

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,993)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I took my car in for front end damage in the bumper. There were no other issues specifically internal or in the rear. When I picked up my vehicle I pulled out the lot and began to hear a knocking noise, then when I would brake to come to a stop it came a little louder. I immediately turned around to go back to the shop to let them know that there is a sound that wasn’t there when I brought my car in and there is now. They said there mechanic heard the same thing, and stated it may be a loose brake caliper. I again stated there was no sound when I brought it in and now there it is; this happened while it was in the shop and they made me out to be an idiot or like someone who is trying to get service out of them. That’s not the case, I’m just stating there is an issue that is there now that wasn’t. I will not be taking either of my cars there for any service due to the lack of help or attention this issue was given.

My Experience

Appreciated their great communication, service, repairs, and kindness.

Likely to Recommend

Repair Quality

Everyone was really nice and made the repairs immediately.

Customer Service

My Experience

The best service end-to-end and the best results for car repairs. Thank you!

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Repair Quality

Customer Service

My Experience

Great work. Thanks

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Repair Quality

Customer Service

My Experience

The car looks better now than it ever did. Your crew sure knows how to fix them up. Thanks again for the wonderful and professional workmanship. My sister Jocelyn really appreciate all your company did for her.

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Customer Service

My Experience

Likely to Recommend

Without a doubt

Repair Quality

Great job gd communication and employee have such good communication and great along great best atmosphere you want to be around in 2026 even homemade dessert was given 🥰🥰🥰

Customer Service

Great

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Repair Quality

Customer Service

My Experience

Nicole was outstanding

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Repair Quality

Customer Service

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Repair Quality

repairs were fine, just took longer than I think any of us anticipated. And the dates kept getting pushed back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You can still see where the dent was/is in the door

Customer Service

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Customer Service

Likely to Recommend

Never

Repair Quality

Did not properly fix my car. Admitted that they had forgotten to do something and told me that I had to come back.

Customer Service

Did not properly fix my car. Admitted that they had forgotten to do something and told me that I had to come back.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The best and very fast

Customer Service

My Experience

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Customer Service

My Experience

Worked very well with enterprise to make the whole experience very smooth for me. The repair itself seems excellent as well. Thank you.

Likely to Recommend

Repair Quality

The repair works seems very well done. And you worked very well with enterprise rentals, and my insurance company, to make it as smooth as possible of an ordeal for me.

Customer Service

Very pleasent and timely service

Returned Clean

My Experience