Crash Champions #0524 Lancaster
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job exelente exellent. Tank you
Customer Service - 5.0/5.0 -
Very satisfied good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were wonderful to work with. I’m very pleased with how my car turned out and how quick I got it back. Would definitely use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service. car was repaired in short amount of time. Would definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did great work on my car and the guy that checked me out was very pleasant Rick and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions were very good at communicating updates on our repair. Thanks.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the speed in getting in done and the updates.Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The thing I told you about (washer fluid container) broke all fluid drained. When I picked the car up, that was never touched or replaced. Now I wait until you order the part.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The thing I told them needed fix was the window washer tank. It had broken in the crash. They never touched it.
Customer Service - 2.5/5.0 -
I returned immediately after pulling away and tested the washer and knew it was not done. When I returned the repair man seemed agitated but just put fluid in and it was leaking. He said oh he spilled some. Needless to say it all ran out. Now I have to go back to get it replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great, friendly staff! My repair was done quick and without any issues.
Likely to Recommend - 2.5/5.0 -
Work was excellent but communication was terrible
Repair Quality - 5.0/5.0 -
I can find no fault with the actual repairs but I was not happy with constant date ready changes
Customer Service - 2.0/5.0 -
Told at least 5 times that car would be done by a certain date and then it was not done. It would have been better had they given me accurate timeline
My Experience - 5.0/5.0 -
I appreciated the updates as the repair progressed. Great service!
My Experience - 5.0/5.0 -
Nice updates. Car looked clean near. Service employees personable. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything was excellent. Answered all questions promptly and very helpful. Very nice to work with.
Customer Service - 4.5/5.0 -
Very 8
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions was helpful and did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was the best it could have been!
Customer Service - 5.0/5.0 -
Wonderful!