Crash Champions #0524 Lancaster
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank u, service was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service!!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Our vehicle was given to Crash Champions in complete working order. Upon receiving the vehicle back our AC no longer worked. We took to a neighboring repair shop and found a component unsecured were work was completed also. Upon reaching out to Crash Champions absolutely zero responsibility was taken for not returning our vehicle in the condition it was given.
Likely to Recommend - 0.5/5.0 -
Absolutely not.
Repair Quality - 0.5/5.0 -
My air conditioning was working perfectly fine when dropped off. It was a newer vehicle just serviced and prepared for purchase by dealership. When picked up from crash champions the ac no longer works and now I have to pay to prove it!!!!
Customer Service - 0.5/5.0 -
No concern, care or solutions were provided to me regarding how my vehicle was not returned to me in the same condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I know parts take time to get but after being told that all parts were in and painting done I was given two more done dates. Other than that everyone was was very nice. Car looks great . I am not (Where GEICO got this information is beyond me) last name has been Navedo for ten years
My Experience - 5.0/5.0 -
Great service and communication with me. They finished my car early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the excellent repair work - will recommend your shop to others!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
You guys did a fantastic job!
Customer Service - 4.5/5.0 -
It was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and amazing service. Everyone is so nice. Excellent customer service!
Likely to Recommend - 5.0/5.0 -
Ya empecé a recomendar su experiencia
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy Ben contento de ver el carro como nuevo gracias crash champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All perfect except the attachment of the harness for the back lights. Thank you
Customer Service - 4.5/5.0 -
All perfect except the attachment of the harness for the back lights. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job and excellent communication.
My Experience - 5.0/5.0 -
My experience was ok, it could have been better. I think there was a lack of communication on the status of my car and why it was taking so long. I picked up my car and my gas gauge was on E, I was hoping I’d make it to a gas station before running out. There was a panel that was hanging off on the passenger side under the glove box that I had to find someone to put on before I left the shop. But I will say that I do appreciate you’ll paying for the rental car for a few days bc financially it was becoming a struggle for me to pay out of pocket, so I do appreciate that. Overall I’m happy to have my car back home.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Spencer is a real asset to your company! I have Parkinsons and use a rollator or a scooter to move around which even then I do not do so very quickly. Spencer was very passant and helpfull. I was pleased that it was fixed faster than they originally thought it would take. I do not know if Spencer was able to get it repaired faster than they originally thought it would take because he knew I needed it to hall my electric scooter or not but in any case he was a pleasure to deal with. Thank you, David