Crash Champions #0524 Lancaster
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Repairs look great and the job was completed 5 days ahead of schedule over a holiday! I appreciated the text updates too. So very pleased with the entire experience. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
You guys did great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Friendly staff. Informative and kept me updated. Addressed me as soon as I walked in, even if they couldn’t tend to me right away. Highly recommend.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Took too long.
Customer Service - 3.5/5.0 -
They were accessible..
My Experience - 5.0/5.0 -
Thank you for all your help during a stressful time and making it less stressful. And also thank you cleaning my car that was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for making my experience very unstressful
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done earlier than said, looks good too. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, efficient, completed the work in the time they estimated.
Customer Service - 5.0/5.0 -
Friendly and courteous
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Quality of repairs appears to be acceptable.
Customer Service - 1.5/5.0 -
The people at Crash Champions were fine. I am extremely disappointed with the timeliness of repairs and the multiple excuses received for the delays.
My Experience - 0.0/5.0 -
Delays with the repair due to parts continually coming in damaged. The repair were supposed to take a week, it took over a month. During that time my insurance coverage for a rental ran up and costed me more money out of pocket.
My Experience - 5.0/5.0 -
Thank you so much! Not only was the repair completed in the time estimated but I got my car back cleaned both inside and out. I was very impressed and have not stopped talking about your company. I will definitely recommend you to anyone who is in need of your services.
My Experience - 5.0/5.0 -
Very nice staff that kept me informed throughout the repairs of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy, all associates were very kind and answered all of my questions, which were many due to it being a first time experience! My car felt and looked brand new again! Will definitely recommend. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
don't really have any complaints.....car looks like new.....only wish it could have been done on time, but have to trust that they were telling the truth when they said they could not get the part....would definitely recommend their work.
My Experience - 5.0/5.0 -
Could not have asked for a better experience. They do excellent work
Likely to Recommend - 5.0/5.0 -
i would surely send any work their way
Repair Quality - 5.0/5.0 -
excellent workmanship and the staff are very nice people to work with also.
Customer Service - 5.0/5.0 -
great people to work with
Returned Clean
My Experience - 5.0/5.0 -
I'm very pleased with the work that was done on my car! It was a quick turn around and I was surprised to see it was washed and vacuumed. Thanks again for a job well done!