Crash Champions #0524 Lancaster
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
No issues during the process, and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for doing such a great job, and leaving my car so clean.
Customer Service - 5.0/5.0 -
Thank you for the friendly, knowledgeable service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would work with them again.
Customer Service - 4.5/5.0 -
Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on my front bumper, showroom quality finish.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were great the repair is perfect and you guys inform me everyday about the car A++++++++++++++ Thanks Again. MITCHELL ROMAN
Likely to Recommend - 5.0/5.0 -
Like I said it looks brand new
Repair Quality - 5.0/5.0 -
You guys are the very best
Customer Service - 5.0/5.0 -
Great service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, great customer service and a great repair!
Customer Service - 5.0/5.0 -
Wonderful staff
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
All your customer service employees are always friendly and helpful staff and all deserve a great raise and courteous staff and go above and beyond to help me out and they all deserve a great job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They fix the car on time and were communicating well about all the process. They forgot to install a shield, that is the reason why I am not giving 10. They later installed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick service! They got my Jeep repaired much faster than estimated! Would highly recommend!
Customer Service - 5.0/5.0 -
The front desk staff was very kind and helpful. I especially appreciated the “thank you” card I received for using their establishment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk staff were very friendly and helpful. The entire process was super quick and easy. Obviously no one wants to get in an accident, but if you do, Crash Champions definitely make repairs a stress-free experience.
Customer Service - 5.0/5.0 -
Front desk staff are very friendly, knowledgeable, and helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Rep was awesome, but the online tracking of when my car would be done vs. the actual timeline was not lining up. Just a complaint regarding tech
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Lancaster site was amazing to work with. They were organized and efficient and my repair was done well and quickly while I waited. Customer service in helping me with the insurance payment was excellent. Highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very well done looked great