Crash Champions #0524 Lancaster
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
My car was dropped off to get the bumper replaced, and I went home with a brand new bumper with scratches that weren’t there before I dropped it off. Haven’t had time to go back there..
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient!!
Customer Service - 5.0/5.0 -
The text messages keeping me informed of the status and the phone call when my car was completed, very nice!
My Experience - 5.0/5.0 -
The job looks great! We really appreciate all the help they gave that was above and beyond with us getting the truck registered in PA. The accident happened our first week in town. Everyone was so helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great, I had a little issue with my power mirror not working and am taking my car back in for an adjustment. But the staff has been friendly and easy to work with all along the way.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was missing 1 center cap on wheel. I think there looking for it.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Repairs have not been completed fully yet, so a satisfaction survey is probably not great timing
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Truck looks great! People and service were good. Only confusing part was the text messages that were inaccurate. Confusing enough that I called, they told me to ignore- they would call and email when done. Which they did.
Customer Service - 4.0/5.0 -
Location personnel were great. Texts we received were very confusing. Even had us picking up the truck after the shop closed.