Crash Champions #0539 Fountain Valley

4.7 (6,107reviews)
94%
17481 Newhope Street,  Fountain Valley,  CA  92708

In operation 40 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (6,107)

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My Experience

Hector was very communicative during the entire process. Kept us in the loop with any delays or any expedited progress. It was so refreshing to know he had our best interest in mind and also provided the best customer service. Well done Hector.

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You all always do a great job. I will keep coming back. Hopefully not too often!

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Was always informed on the status of the car.

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My Experience

Very disappointed in the wide range of estimates that were provided and when asking why so many estimates I could not get an answer First estimate was $1100 outside of insurance. Was then told the roof had to be dealt with (was not told this initially), this moved the estimate to $3000 per a phone call. I then decided to go through insurance. Next estimate was $1800, then $1400, then the final was $2200, these were provided by your shop and insurance company docs. It would be good to get an understanding of why the wide range of estimates. What I can see of the repairs done look fine. The radio is now working and the fin is repaired.

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Zach was amazing. He was very responsive and communicated every step of the 4 1/2 week process. Interior could have been detailed better, as windshield glass was still on seats and in center console. Overall very satisfied with the team.

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

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Definitivamente lo recomendaría

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They are professionals I didn’t had to wait that much time to fix my car

Customer Service

Definitivamente mostraron interés en ayudarme

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They’re very helpful , and they fixed my truck super fast🤷🏽

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They’re very helpful

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Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Completamente satisfecha muy buen trabajo genial. Muchas gracias por su atención al cliente

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Lo Recomiendo

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Excelente trabajo

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Excelente

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My Experience

The work looks great and Hector took really good care of keeping me informed on the progress of the repairs. Thank you for a job well done.

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Thank you all for a satisfying good quality job!!!!!

My Experience

Zack did a great job keeping us in the loop on our car repair , everything went perfect and we are happy with the results.

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No problems car came out perfect

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Friendly staff no mistakes

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I need to bring my car back in sometime. There is a black strip that I think was used to put door handles back in that needs to be removed. Do I just stop by or do I need to Make an appointment?

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Returned Clean

My Experience

Marvelous effort by the team. Adam was responsive and clear with his messaging to me regarding the technical delays. Thank you!