Crash Champions #0559 Los Angeles
In operation 24 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pacific collision has excellent customer service. I would say Tony Trans customer service is even better. Thank you Pacific Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Micheal Monrreal kept me fully informed the entire time. He was excellent!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the frequent communication. Keep it up.
My Experience - 5.0/5.0 -
Excellent job with my vehicle. i will refer people to your services. job well done
My Experience - 5.0/5.0 -
Totally satisfied with every single detail. Thanks for everything.
My Experience - 5.0/5.0 -
Steven, the rep for farmers insurance was very helpful.
My Experience - 5.0/5.0 -
Great people do great work
My Experience - 5.0/5.0 -
Great customer service. Friendly staff. Great quality. Car was done when promised and lifetime warranty for as long as I own the vehicle. Can't beat that. Updated frequently and they don't mind u checking up every now and then.
Likely to Recommend - 0.5/5.0 -
SOMEONE TOOK MY (GOODM😠ORNING THIS IS GOD SMALL BLUE LAMINATED CARD OUT MY TRUCK THAT I' HAD OVER 20 YEARS)..HUSBAND ASK WILL THEY CHECK BARRINGS..THEY GAVE ME MY TRUCK BACK AND I WENT TO PURCHASE TIRES SAME PLCE THEY BOUGHT TIRE THAT WAS RUIN..THEY TEST DROVE AFTER PUTTING ON NEW TIRES AND PUT ON MACHINE AND TOLD ME I NEED NEW BARRINGS..COST LITTLE OVER $1000.00..I WENT BACK TOLD JESSE WHAT WAS SAID ..HAD TO LEAVE MY TRUCK FOR 3 DAYS..ASKED JESSE WHY DIDN'T CHANGE..ALSO THEY DID A SHABBY JOB ON MY BUMPER..ITS NOT TOTALLY ATTACHED TO THE BACK..HAS CRACK AND I CAN SEE THE GROUND...JESSE SAID THAT WAS OK...TOOK CAR TO TOYOTA..TJEY SAID THATS A BAD JOB..I TRUSTED YOU ALL BECUSE MY INSURANCE COMPNY AAA RECOMMENDED YOU ALL..I CALLED AAA CLAIMS TO COMPLAIN..TRULEY AN UNSATISFIED CUSTOMER....I WANT MY BLUE LAMINATED GOOD MORNING THIS IS GOD BACK..BUT I KNOW THAT WONT HAPPEN..NOBODY THEIR SEEMS TO KNOW WHAT HAPPEN TO IT....AND WHY THEY DID NOT PUT NEW BEARING IN TRUCK WHEN I FIRST PICKED IT UP..HAD I NOT BOUGHT NEW TIRES I WOULD HAVE NOT KNOWN I NEEDED BEARINGS..THAT I'M SURE MY INSURANCE PAID FOR..THATS WHY JESSE GAVE ME NO PAPER WORK WHEN LEFT TRUCK TO PUT ON THE NEW BEARINGS...I SAY THATS BAD BUSINESS.😭😭😭
Repair Quality - 1.0/5.0 -
4 Is being nice....The back bumper is no attached well..i can see the ground...I spoke to someone about how i found out that my bearings were not change...had to take it back and leave it for a few days to have it done..If i didn't purchase the three new tires i would have not known about the bearing...as well as the shaby job on the bumper..Jesse says its ok..but it was not like that at first
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I still Remember the first time that's why the 7
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The continual follow-up was very much appreciated.
Customer Service - 5.0/5.0 -
Kendrick Lamont was very helpful and attentive
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony is an amazing customer service specialist I was very pleased